Keeps logging me out when I click "sell an item" anyone else?

[al.123]

Hi,

I am trying to list some things and each time I go to start new listing, it tells me to sign in to see my saved details, so I sign in and it takes me back to the page that says sign in and then I sign in and then it takes me back to the page that says sign in and well you get what I am saying here.... Is anyone else having this issue? I have never had this problem before and it is mucho frustrating.

Thanks in advance if you can help me.

[janeababe]

have you tried shutting down your computer and rebooting?

[mark_bvt]

If the problem persists after restarting your computer, try deleting your browser's cookies, in fact delete everything except "favourites" or bookmarks. 

If you're using Internet Explorer, go to "Tools" --> "Delete browsing history" and tick everything before clicking "Delete". Next, close EVERY browser window that is open and then open a new browser window. If the problem is still there, restart your computer. 

[*sparklz*]

Clear cookies and cache and then download firefox as it is more ebay friendly.

[little*lotus!!]

Are you using Safari?? I always get the same thing happen when I try to list on Safari. Try another browser...it's never happened with firefox...you should download it if you don't already have it 😉

[banoras]

I used to have the exact same thing happen. Try this - click on the HELP button and then the BACK button, sometimes that will "continue" the process instead of logging you out. My computer had Internet Explorer 7, then I tried IE 8, my local computer shop said as my computer was 6yrs old, it needed updating. Other little glitches in the system seemed to be confirming this.  A lovely new MacbookAir completely solved my problem.  All the best. 

[little*lotus!!]

I used to have the exact same thing happen. Try this - click on the HELP button and then the BACK button, sometimes that will "continue" the process instead of logging you out. My computer had Internet Explorer 7, then I tried IE 8, my local computer shop said as my computer was 6yrs old, it needed updating. Other little glitches in the system seemed to be confirming this.  A lovely new MacbookAir completely solved my problem.  All the best. 

I have a Macbook Air & the problem still exists! But as long as I use firefox & not Safari I list things with no problem.. Even clearing cookies & cache doesn't help so I think the problem is all in what type of browser you use. I also have an imac & still happens if using Safari.

[greylion2013]

I also had exactly the same problem, switched to Firefox and haven't had any problems since.

[banoras]

How did you get on? 

I wish I'd known about Firefox when I was being so frustrated trying to get my listings done, even though I knew I needed a new computer, it would have helped at the time.

eBayers have a lot of answers and we should all try the Community Forum first!

[jules402013]

I use firefox but this still happened to

me. thanks to the computer knowledgeable people here I deleted cookies and problem is gone.

Thanks guys.