on 22-12-2022 10:46 AM
Is there anyone out there successfully offering their buyers layby through the current Australian eBay systems?
Afterpay is not the answer for every buyer.
Once upon a time I used to tell my buyer to 'buy it now' but NOT pay - so I would get the buyers phone number at least (used to get email address) so layby conditions and payment information could be arranged - BUT, it now seems that the buyer must 'confirm and pay' otherwise it goes nowhere.
It used to work ok - eBay got their fees (I'm not trying to avoid fees) - I'd tell the buyer to ignore the payment reminders sent by eBay, and I'd have my contact information to proceed with layby arrangements.
Would love to hear if anyone has found a way to offer layby - particularly to new buyers you have never had prior interaction with.
Thanking you!!
Solved! Go to Solution.
on 22-12-2022 03:24 PM
But it appears as though without hitting that 'confirm and pay' button the purchase is not recorded with eBay.
I am trying to have the purchase recorded - but not payment in full.
The idea was once the buyer 'purchased' the item, I would then let them know how to send me part payments. EBay gets their FVF, we have a record of the transaction and I get their contact details (such as they are). If the buyer then reneges on payments I still have the article.
on 22-12-2022 03:26 PM
@domino-710 wrote:Just a thought - have you had a number of unpaid items??
In my years of selling, I've had one unpaid item. That was earlier this year and was able to cancel it as unpaid after 2 days. Good thought though!
on 22-12-2022 03:31 PM
Nope - no unpaid items. Nor have I had to cancel an order in ... forever?... well, the last time would have been about a year ago when I was running a few auctions and I had the 'my six year old granddaughter bid on this - can you cancel it please'
It's amazing how may very young grandchildren purchase or bid on their grandparents eBay accounts 🤣🤣🤣
on 22-12-2022 03:32 PM
once you confirm purchase, there is a 'request invoice' in the box.....
like I said previously, you can sort of do it, when you offer auctions
on 22-12-2022 03:35 PM
Well that's great - if I was running auctions..... but there is no way I would offer anyone an option to layby and auction.
on 22-12-2022 03:36 PM
Well that's great - if I was running auctions..... but there is no way I would offer anyone an option to layby and auction.
" an auction"
on 22-12-2022 03:37 PM
@tourterelle33 wrote:But it appears as though without hitting that 'confirm and pay' button the purchase is not recorded with eBay.
I am trying to have the purchase recorded - but not payment in full.
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I thought that if you hit the BIN button, then Confirm and Pay but don't pay (don't go through checkout), the purchase would be recorded as awaiting payment, but I hardly ever click on BIN. Many buyers apparently don't pay (and not only in auctions, also BIN), so I don't know how they do it?
on 22-12-2022 03:46 PM
Actually if it is not recorded at all it is because of that problem you have with forced immediate payment.
It is not about not paying if it says Confirm and Pay, but with immediate payment a purchase is not recorded until you pay.
Do you have the same problem with other accounts apart from the one where you have been selling for 12 years?
on 22-12-2022 04:06 PM
@tourterelle33 wrote:But it appears as though without hitting that 'confirm and pay' button the purchase is not recorded with eBay.
I am trying to have the purchase recorded - but not payment in full.
The idea was once the buyer 'purchased' the item, I would then let them know how to send me part payments. EBay gets their FVF, we have a record of the transaction and I get their contact details (such as they are). If the buyer then reneges on payments I still have the article.
I will ask again - a buyer sends you part payment - where is the buyers proof of that payment. ??
on 22-12-2022 04:08 PM
@papermoon.lady wrote:Actually if it is not recorded at all it is because of that problem you have with forced immediate payment.
It is not about not paying if it says Confirm and Pay, but with immediate payment a purchase is not recorded until you pay.
Do you have the same problem with other accounts apart from the one where you have been selling for 12 years?
What on earth has this to do with - LAYBY. ??