on 27-05-2024 12:07 PM
Item: 204706611151 Pokémon Black 2 GENUINE PAL AUS -RARE for Nintendo DS,3DS
Item Sold on 27th of march and delivered 2nd April and buyer was happy with the item
It was part of my collection
after 2 months I have received a message from ebay
Item has been removed
Your account has been restricted: Counterfeit item policy
From:eBay
To:ardi1998
Sent:26-May-24 19:54
Item sold $135 as collectors item PAL AUS Pokemon Black 2
Ebay is hiding the listing
I contacted them and I demanded from them to provide me the link so we can go trough together and work out what bothers ebay
they were not cooperative and they stated we found small margins why we have removed it and no further cooperation
shame on ebay as they remove Legit items and no right to justify or Appeal to decision
I can now see why so many people sell on Martketplace instead of ebay
very disappointed
Ebay rep very unprofessional as he was asking me what is buyer going to get
I stated buyer already purchased and received item 2 months ago
Why would you remove Legit item 2 months after the sale was completed
on 27-05-2024 02:46 PM
on 27-05-2024 03:39 PM
Why would you still have an item listed for sale that you had already sold and was no longer in your possession?
Because that is what your post implies.
on 27-05-2024 04:50 PM
Has the buyer been refunded. At a guess the buyer had the item verified as counterfeit and provided such documentation to ebay.
Your sold items, has no record of such sale.
on 30-05-2024 09:54 AM
@gutterpunkz05 wrote:
Your sold items, has no record of such sale.
Because it was removed - that means it's no longer visible on ebay.
I doubt the item was still listed, either - your sold items are accessible for 90 days, but if ebay removed the listing, I assume it's no longer accessible from the seller's account, therefore they couldn't check for what may have triggered the removal - I'm also assuming the issue here is more the account restriction rather than the sold listing.
TBH it could have been triggered by a variety of things; bots, a Nintendo sweep - if it were the buyer I don't really understand why there was no contact, dispute or reference to a refund, but I doubt there's much you can do about it unless you have something that can prove its authenticity (infinitely more difficult if you're no longer in possession of it, of course).