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More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

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Hi I finding it so hard to get paid from ebay,

I have updated my details several times now with picks of my license but it is still not working, I'm finding it hard to get InTouch with a person that I can talk to. What do I do. I can't get paid for items that have sold. So eBay is holding MY MONE...

Marking an item as received

I purchased a laptop which I originally paid to have posted but at the last minute I contacted the seller and picked up in person. Now neither of us can mark the sale as complete which I need for tax purposes. There is no apparent way to contact Ebay...

FAKE BUYERS-SCAMMERS

Hi everyone,been selling on eBay for over 10 years. Lately I have had so many buyers bidding on my items and have no intention to pay. I'm sick of relisting items that were never paid for. I check their feedback and they are a continuing non payers. ...

SELLER'S BEWARE OF THE PROMOTED LISTINGS

A week ago I had several Ebay items set as 10% promotional listings, I subsequently cancelled all promotions on all listings, as I had no interest and no sales after promoting them at least a week at 10%.Since cancelling ALL promotions on All my list...

User avatar by • Community Member
  • 3315 Views
  • 9 replies
  • 6 Helpful

What have they done to Feedback - Its not even Friday yet.

As a seller, go to leave FB, it now shows a list of sold items and the seller ID (ME), No indication of who the buyer is. Not a problem if you only sell single items, but when you are selling multiple quantities of the same item, you have no idea who...

Resolved! Sending clothing across Australia as large letter - is it okay to be floppy?

Do people send clothes being floppy like this? Maybe it could jam AP sorting machines? I don't know.. just looking for some advice, please? Or is it best to make it stay erect with some thin cardboard? Might exceed the 2cm limit if it's too big becau...

Resolved! Offer over asking price.

I have received an offer which is well over my asking price. How can I determine if it’s legit?

User avatar by • Community Member
  • 541 Views
  • 10 replies
  • 0 Helpful

Australia consumer law

Hi As Australians are likely aware, many forms of GOV ID has or is moving to online. As eBay won’t accept the online government issued ID, are they breaking an Australian consumer law? I’ve looked through what policies I’ve been able to find and am u...

User avatar by • Community Member
  • 291 Views
  • 5 replies
  • 0 Helpful

Cost to deliver iphone case? is envelope ok?

HOW DO I DELIVER AN IPHONE CASE DOMESTICALLY? CAN I USE ENVELOPES AND HOW MUCH WILL IT BE ALTOGETHER sorry for caps accident cant be bothered to re write

User avatar by • Community Member
  • 7165 Views
  • 24 replies
  • 0 Helpful

Resolved! Buyer tried to use a coupon.

Hi, had a buyer bid for a keyring I was selling. She apparently tried to use a coupon - I had no idea what she was talking about, as never had this before. She advised she was cancelling the sale, fine, but then went on to buy another keyring (same) ...

User avatar by • Community Member
  • 192 Views
  • 4 replies
  • 0 Helpful

QR code

I'm hoping someone is able to help me, I sold an item and I had postage and local pickup ticked. Buyer has selected postage but contacted me to arrange local pickup. I can't change this myself to be a local pickup now and I've followed the instructio...

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