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eBay has an image problem (literally)

Incoming rant (I realise eBay won't read this, but I'm annoyed). Can someone give me one (just one) good reason why eBay puts a grey tint over photos on storefronts now? eBay says they prefer clean, white backgrounds wherever possible, so I comply - ...

New seller account verification

I have been asked to verify my bank account as a new seller as my sale proceeds are currently on hold. The prices uses trustly as a third party to verify my bank account. Has anyone had any negative experiences with trustly?Thank you

User avatar by • Community Member
  • 154 Views
  • 2 replies
  • 0 Helpful

May Sales slump?

Has anyone noticed a significant slump in business on eBay Australia this month? I've informally surveyed a few sellers I know and each one has noticed a reduction in business. Cast your opinion by selecting from the poll in this thread. Cheers!

Legit Item removed 2 months after  the sale was completed

Item: 204706611151 Pokémon Black 2 GENUINE PAL AUS -RARE for Nintendo DS,3DS Item Sold on 27th of march and delivered 2nd April and buyer was happy with the itemIt was part of my collectionafter 2 months I have received a message from ebayItem has be...

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  • 316 Views
  • 4 replies
  • 0 Helpful

Buyer claiming item not received

First-time seller. I recently sold a small item (a trading card, ~$15). The buyer paid and I mailed the item to them, the funds were cleared and transferred to me, but they're now claiming it wasn't received. I didn't think to get a tracking number s...

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  • 510 Views
  • 10 replies
  • 0 Helpful

Haven’t received money

Payout was sent but haven’t received it yet.received email like belowWe apologise, but there’s a delay in your payout reaching your bank. We know how frustrating this can be, and we’re working hard to resolve it. Occasionally, this takes longer than ...

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  • 375 Views
  • 7 replies
  • 0 Helpful

Buyer changed his mind from postage to pick up

Hi, Someone bought my phone and paid for postage but he decided to pick up. I gave the phone to him and mark it as sent but ebay is asking for delivery details. Is there a way to matk it as pick up. Buyer already gave his feedback

User avatar by • Community Member
  • 260 Views
  • 3 replies
  • 0 Helpful

Suspicious buyer

I just sold an item but noticed the winning bid was from a member that was created on the day of sale, now it's been 3 days and they haven't payed and haven't communicated, can I straight up cancel the sale

Resolved! First seemingly arbitrary Negative feedback

I sold a 40 year old model locomotive which was in superb condition, and ran exceptionally well.Buyer receives and with no prior communication decides to give me Negative feedback because it runs fast, but admits it is in superb condition.I explained...

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  • 773 Views
  • 10 replies
  • 0 Helpful

Have not received my funds for nearly 2 months

I sold an item on April 3rd 2024 and have not received any money even when it says ‘your funds are now available’. I’ve sold at least 9 in total, so I am pretty new. For one of the recent sold items, I went to mark the item as delivered it and accide...

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  • 285 Views
  • 3 replies
  • 0 Helpful

Still haven't received my funds after selling items a month ago

Sold items at the end of October, they were on hold till the 14-16th November as I'm a new seller, funds got sent and then nothing. Don't know where the money is, but the following message is on my account. There's a delay in your payout reaching you...

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  • 1688 Views
  • 22 replies
  • 0 Helpful

My first international return and chargeback of a purchase

I see a lot of posts here about dodgy and fraudulent chargebacks from buyers and not too many about genuine ones. I have been a seller/buyer for 20 years on ebay and this is the first time I purchased an item from US ebay that was not as described an...

customs and import duties

EBay truly despises its sellers.I sell an item from Australia to Brazil at $800 plus postage.I posted it with insurance and signature on delivery to the customer in Brazil.The customer in Brazil refuses to pay the import duties for the item and it si...

I have twice charged for one shipping

ebay has charged me twice for the shipping a product I sold.The item was shipped just using one label and one tracking number but I am charged twice so my final payment is reduced.It seems the issue is that when I printed the postage label, two diffe...

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  • 322 Views
  • 5 replies
  • 0 Helpful
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