Make An Offer

[windycathy]

Thanks in advance for the advice.

I have multiple items for sale and a buyer made an offer for one item for the exact price it was listed for  ($150) and then contacted me about pickup details. He then enquired about another of my items, one that was twice the price of the first and made an offer of $200 when it was listed for $300.

I declined the offer and explained that I needed at least $275 for the second item. He then messaged and asked what my lowest price would be and said he would not pay for the first item if I did not offer the second for a much reduced price. 

That's not okay, surely? Is there anything I can do about that sort of behaviour?

[twyngwyn]

No, not ok....Report, Block, Re-list & move on....good luck!

[springyzone]

That's not okay, surely? Is there anything I can do about that sort of behaviour?

No, it's not okay. The time for this buyer to have negotiated was before he bid on anything at all, that way he could have made you some total offers which you either accepted or rejected.

At this stage, what you have is one sold item. I'd stop communicating with the buyer just for now, you've explained your stance and you haven't accepted his second offer, so that is off the table.

He will either pay for that first item or he won't. He probably won't, so as soon as the 4 days are up, I'd open an unpaid claim against him and this is when I would message him to explain that you understand he does not wish to pay but you need to open the case only in order to get your ebay fees back on the sale.

Of course, block him from any future bidding and then relist.

[*sons_n_daughters*]

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@springyzone wrote:

That's not okay, surely? Is there anything I can do about that sort of behaviour?

No, it's not okay. The time for this buyer to have negotiated was before he bid on anything at all, that way he could have made you some total offers which you either accepted or rejected.

At this stage, what you have is one sold item. I'd stop communicating with the buyer just for now, you've explained your stance and you haven't accepted his second offer, so that is off the table.

He will either pay for that first item or he won't. He probably won't, so as soon as the 4 days are up, I'd open an unpaid claim against him and this is when I would message him to explain that you understand he does not wish to pay but you need to open the case only in order to get your ebay fees back on the sale.

Of course, block him from any future bidding and then relist.

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There is no unpaid per se these days. The seller has to select to cancel the transaction, then select the option that the buyer didn't pay. It was much easier before when you could just opt for the unpaid item dispute!

[gutterpunkz05]

Ah!,  Those lovely self entitled buyers, who think you are obligated to them as they are only buying your items as a favor to you.  Stick to your full price  (or has the 2nd item already sold to a different buyer).

Next time I go to the supermarket, I am going to buy a bottle of apple sauce, and when I get to the checkout I am only going to offer half price for the roast pork,  I think that is only only fair.

[*sons_n_daughters*]

Remove the option for offers, then it won't be an issue. The buyer will either want it at your set price, or not. People assume that the make an offer option means that you have the item listed for $300, and they make an offer of $20 and expect you to accept it. After all, ebay is the place for bargains......... 

[twyngwyn]

Remove the option for offers, then it won't be an issue.

I don't know if that's possible any more, well, not for me anyway.

At the bottom of all my listings, this is the fineprint, before hitting 'list it':

To improve your chances of selling, we may send you offers from buyers that you can choose to accept or decline.

Auctions will be automatically relisted up to 8 times for free and do not count towards your monthly listings balance. Auctions with a 1- or 3-day duration will be relisted with a 7-day duration.

Funds from your sales may be unavailable and show as pending for a period of time. Learn more

[springyzone]

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@*sons_n_daughters* wrote:

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There is no unpaid per se these days. The seller has to select to cancel the transaction, then select the option that the buyer didn't pay. It was much easier before when you could just opt for the unpaid item dispute!

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When the seller selects cancel the transaction because the buyer did not pay, does the buyer still get a reminder message from ebay, to give them an extra 4 days to pay, or is the transaction actually cancelled on the spot?

I am guessing if the latter, then that at least is an improvement for sellers as that would cut the wait from 8 days to 4.

[twyngwyn]

it's cancelled straight away 

[springyzone]

Thanks, twyngwyn. I think that is much fairer to sellers as if a buyer really wants something, 4 days is plenty of time in which to pay or to make arrangements to pick up or whatever.