on 16-10-2017 01:26 PM
HI
I sold a lot of items over the long Oct weekend and sent them all out on the 3rd of Oct via Aust Post most items were cds and dvds and some parcels... I sent the cds and dvds as large letters and for the past week, I have customers contact me every day in eBay saying they have not got their items as yet. it is really starting to P me off.
Even the items with tracking are showing still in transit.
What is happening with Aust post lately.
Anyone else having issues with late deliveries... and if so what are you doing about it.
Thx
Tom
on 18-10-2017 03:45 AM
Hello Tom.
At least one of my parcels from 3rd October has not been delivered yet and probably more that I don't yet know about.
Mail has been bad for non or late delivery lately.
Send anything standard mail with priority 50c sticker added and build it into your postage cost.
Send Express rather than Registered (hopelessly slow) where possible.
Increase handling time out to 3-4 days, (unless you care about being TRS) but send the same or next working day.
on 18-10-2017 07:00 PM
I use 3 day handling and I'm TRS on 2 accounts.