Money still held after positive feedback

So I sold an item 2 weeks ago and 9 days ago buyer left positive feedback yet money is still held what the hell is going on this is redicoulus
And beyond beliefe
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Re: Money still held after positive feedback

 
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Re: Money still held after positive feedback

If you sent the item with tracking and it's showing as delivered, RING PayPal. Give them the tracking number so they can check and they should release your funds.

 

I could be wrong, but I'm pretty sure I read somewhere that if you upload the tracking number to PayPal at the same time you upload it onto eBay for the buyer, they should automatically release your funds when it shows as delivered.

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Re: Money still held after positive feedback

Yes EBAY tracking number has it as delivered and 9 days ago the buyer left 100% positive feedbac
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Re: Money still held after positive feedback


@auto-keys-aus wrote:
Yes EBAY tracking number has it as delivered and 9 days ago the buyer left 100% positive feedbac

It's not automatic. You have to contact Paypal and ask for the money to be released.

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Re: Money still held after positive feedback

It's illegal for them to hold your money. You can find other threads here about this.

You need to lodge a dispute against Paypal with the FOS. It's works. I did it.

https://forms.fos.org.au/OnlineDispute

 

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Re: Money still held after positive feedback

It's illegal for them to hold your money

 

That has not yet been ruled on by the authorities, just a lot of people thinking it is so does not count.

 

At the moment they are releasing funds if sellers complain but that is most likely because it is more cost effective than defending a case if it is brought.

 

At some stage they will either reverse the rule or they will stand their ground and let it be judged. Only then can it be declared against the law.

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