In yet another "enhancement", eBay now expects you to cancel* instead and leave you open to red marks and defects, by removing the option to open an unpaid item case (clicking on the old unpaid item link in your All Selling page simply loads the cancel page).
eBay has also changed its help page to reflect the change that hasn't even been made yet, note this paragraph:
"From May 2021, sellers will no longer need to open an unpaid item case if a buyer doesn't pay. Instead, sellers can simply cancel an order if payment hasn't been made starting on the 5th calendar day from when the listing ended. This change is already available to some sellers โ if it's available to you, you'll see Buyer hasn't paid as an option when cancelling an order in Seller Hub or My eBay Sold. If you can't see this option, don't worry โ it'll be available to you in the coming weeks."
I suppose that means buyers can now get of completely scot-free without any nasty old UPI strikes which may stop them from "buying" from sellers who have their deadbeat buyer blocks in place!
* Or, you can do through the back streets of eBay, by going to the help page, finding the "Reporting an unpaid item" link, find the item, click on the item number, click on the item itself, and finally see the unpaid item case come up.
