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Find an email address.

Have been trying to find customer email for ages. Just found how to see it.If anyone doesn't know or is interested, save your order into Archive, go to Customise tag at the top, then go to "Buyer information" at the bottom of the page, select user na...

Anyone else transition from a shop just to listings?

I've been mulling over cancelling my shop subscription.Not sure I can justify it anymore. This December is my lowest sales figure since 2014. Has anyone else closed their store and had a smooth transition over to just listings?Or alternatively, any s...

Resolved! Buyers who cant be bothered leaving feedback

An increasing annoyance of mine is buyers who just cant be bothered leaving any feedback Out of my last 20 sales i only have 10 of them who have left me feedback (2 of them are recent sales) and 8 people are yet to leave any feedback and its been wee...

User avatar by Not applicable
  • 5308 Views
  • 54 replies
  • 1 Helpful

Resolved! What is the protocol for a buyer standing you up on picking item up a couple of times - hasn't paid

After bidding on 8 items separately, the postage was $95- or pick up. Seller offered to deliver for $65- (all items fragile glass), and sent invoice accordingly. Buyer rings and says "great". Seller gets in car, only to have SMS an hour later - didn'...

Ebay poor treatment of seller

I have just had a completely mind blowing interaction with Ebay agents over a return by a buyer.The buyer requested to return an item (a used camera) for an issue that was outlined clearly in the item description. I denied the return for obvious reas...

User avatar by Community Member
  • 169 Views
  • 1 replies
  • 1 Helpful

SLOW, SLOW, SLOW SELLER PAYMENTS! Can someone tell me WHY!!!!!

I have been using ebay since 1998 and a member of ebay since July 1999, so I have been using ebay for 23 years and as you can imagine, I have seen some pretty big changes in my ebay-lifetime.But now I feel so betrayed by this multi-national monster!F...

User avatar by Community Member
  • 1085 Views
  • 15 replies
  • 2 Helpful

Posting international parcels -

I have just been told that I can send any international standard parcels in the red street box, without going to the PO - has anyone actually done this, please?

User avatar by Community Member
  • 934 Views
  • 8 replies
  • 0 Helpful

Buyers Expectations.

I recently received a request from a buyer, that they wanted their purchase to be left on the front porch of their house. The item is being sent via Australia Post Untracked as the buyer did not avail themselves of additional services at cost. I resp...

Resolved! Buyers needing express post after paying

I’ve had a bit of it lately and let it slide, but now it’s quite frequent. How does a seller send an invoice after a buyer has paid? No use using PayPal. I’ve decided to draw a line now.

how to sell on ebay?

I am currently associated with wisemkt Australia and want to sell my mobile phone products on ebay.com can anyone recommend me how to sell with ebay?

User avatar by Community Member
  • 134 Views
  • 1 replies
  • 0 Helpful

Resolved! Payments

Hi for some reason my payments now go into my bank account and not my paypal account ? How do I choose PayPal as my default account for payments?