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Forum Posts
UK VAT collection
Haven't had international sales for quite a while and I know a few things have changed since last year. Just got a sale to the UK and I see that Ebay are now collecting VAT and have charged the buyer accordingly. Would it be best practice to include ...
Refund shipping cost who pays?
I sell an item on Ebay (item listed as free postage) so I factor that into my price, and the person recieves the item but finds out they purchased the wrong item and wants a refund is it normal I refund the item less postage costs I paid? Buyer wants...
funds on hold for 1 month - yet another eBay rort
as a shared experience :On an alternate long standing eBay account I have I started selling some items. Most have been $300 -$600 per item and have attracted "funds on hold until delivery confirmed" terms. Not particularly exciting to have all funds ...
Sold Item But eBay Still Wont Pay Out.
Just had a disappointing chat with an eBay representative.Im a small/part time buyer/seller - recently sold 3 to 4 items. Was told initially that payments would be kept on hold until the transaction was completed (tracking number uploaded, item deliv...
Combined Postage
Hi guys,Just wondering if anyone knows if there is a safe way of combining postage once a buyer has paid for items separately? In the past there did not seem to be a potential issue combining and sending items together in one parcel and then just ref...
eBay's payment policy is appalling
I've been buying and selling on eBay for 20 years. I've sold over 80 items - most recently, 2 months ago - and have a 100% rating and loads of glowing comments from happy buyers. But eBay have now classified me as a 'new/infrequent' seller who is a r...
Manage Scheduled Listings
My Managed Scheduled Listings keeps showing zero when I have future listings in there. Has this happened to anyone else - wondering if it's a glitch or some problem with my listings?? Has been happening over last two days - occasionally comes back & ...
Resolved! Australia Post announces extended hours, twilight deliveries
Australia Post announces extended hours, twilight deliveries (msn.com)
Insertion Fee VS Listing Fee - What's the difference?
Recently I looked at my account and was surprised to see a fee charged with two different names. $8 for Insertion Fee and $0.11 for Listing Fee. Aren't they the same thing?
Buyer Paid, Fully Refunded, eBay app states ‘Awaiting Postage’
I don’t know what to do.I sold an item with incorrect price and explained to the buyer the issue. Ended up refunding in full but the eBay app is still saying I need to post the item. It also states I don’t need to cancel the order as it is already do...
Heads Up: Sold Items are Re-listing AGAIN
The eBay Deja Vu Glitch: When Sold Items Sell Again (ecommercebytes.com)
What if buyer provided a wrong address?
I sold a camera to a Japanese buyer, his registered address on eBay looks a bit confusing (I'm not familiar with Japanese address), it has all the letters joined together, so I sent a message to the buyer, copied his registered address, asking if thi...
eBay forced a refund for what was really a just a buyer being picky
So, I got a return request for a Funko pop that a buyer admitted he look pretty close up to see this little flaw in the corner of the package. I told the customer that I don't see damage, it doesn't effect the item and that even after seeing the phot...
Impressions droped to nearly 0 from 28 Oct
We normally have daily impressions of 200,000. But from 28 Oct, it suddenly dropped to 0. In the recent four weeks, it was up and down. Most days 0, several days around 100,000. The recent 31 days had a 57% drop. We did not change the advertisement s...
Sales dropped to 1 order a day
I've been selling consistently until about 2 weeks ago. Suddenly it's gone so quietly. Average is one order a day now. This is so strange. I cannot figure out why, even I increased my promoted percentage to 15%.
