More Knowledge. More Possibilities.
Seller Centre has answers you can trust for all your selling questions.
Forum Posts
Need a suggestion on "item not as described"
I am selling memory card and meet a case recently. A buyer opened a dispute on PayPal(I guess) and claiming "item not as described". The buyer used left picture to claim the memory card was defective in the same day he received the memory card. I sen...
Delivery Scams eBay purchases
I got a text msg from this number this morning +61498528031 stating - Express parcel AUPOSTIP11 delivery today to Robyn. Authorize delivery and other shipping options here: http://4is.me/2xpHb (NEVER TOUCH THE LINK) am not sure how they got the info ...
Payment Summary shows AU $0.00 available funds
Anybody else getting this? I've been getting it sporadically for 3 or 4 days now. You go to the Payments summary and it shows $0. I have weekly payouts. They are like clockwork. This is not a payment issue nor is it because I have no sales, it's just...
ebaymag has corrupted my available stock inventory!
I received an invite a few days ago for ebaymag to list internationally. I found the offer interesting as I currently only list on ebay Australia but have a significant amount of sales going overseas. So I followed the link and when I found out that ...
Tracking notification preferences for labels bought through eBay
My wife has been receiving tracking notifications by SMS on her phone for items I have posted using Australia Post labels I have bought on eBay. I only want these notifications sent to my email address. How do I remove her mobile number from my notif...
Problems with Fastway Couriers
Delivery of items bought under the eBay banner is a vital part of the eBay experience for both buyer and seller – yet remains mostly out of the control of either. Is anyone else having problems with Fastway Couriers, or any other couriers? We have re...
Sending offer to buyer -am I only allowed to send to the ones Ebay suggests? What Is their criteria?
When I open up Ebay three or so items are listed as being suitable to send an ofer to Watchers. Are these the only ones I'm allowed to send to? If so, what is Ebay's criteria? If not where do I go to send an offer re other items? And why can't ever f...
Resolved! INR Issue Need Advice
Customer purchased 4 items. Items were sent with eBay tracking on the 6th January. Tracking indicates item was delivered 11th January. 17th January, customer messages me that parcel was received but 2 items are missing. I checked my inventory and it ...
Australia Post - current issues
Discovered yesterday no mail was collected by contractors from our local street red boxes due to COVID staff shortages. We are now dropping our mail at a Post Office as cautionary measure. Worth considering.
Resolved! Is there any way to compile listings to create a custom order for a buyer?
I quite often get buyers that wish to buy many items at once and are unable to go to the website to request an invoice in their shopping cart. Most buyers use the mobile app which doesn't allow this and refuse to head to the website instead. I recent...
How to get someone to leave feedback, so I then get paid.
Hello everyone. How is the best way to get someone to leave me feedback. I am an honest ebayer and have been ebaying for over 19 years. My last item that I listed, I have been informed by ebay, that they will not release the hold of my payment until,...
I have been trying to cancel my Ebay Plus trial for the last week before it expired.
I've been trying to cancel my Ebay plus for a week before my trial ended, but with no luck. There is no 'Manage membership' option and when I click on the Ebay Plus link it only takes me to the joining, and not the cancelling. I have sent several ema...
Hi guys Im wondering how people offer free post on weighty items?
So I'm Australian the postage is pricey here if the item has any weight to it at all its minimum 9.30 postage if it fits in small satchel. But I see many people selling different stuff for 10 bucks or so let's say with free postage. Which means the i...
a buyer bought told me it was a mistake then asked for a refund
A buyer bought 3 items - ebay said payment was approved but nothing has appeared in my bank account .. i refunded 2 of the purchases before i wondered whether it was a scam.. How can ebay tell me payment is approved..?
what country am i in?
Hi just listed an item.After listing (in Australia) the listing shows up in US$ and from that point on it made no sense.Contacting Ebay is about as useful as a wooden fry pan.Went to communities and all i could see was Yanks with there beefs about Eb...
