My first Negative Feedback left (gutted)

[kellas-creations]

Last night I received my First Negative Feedback

I have strived to keep my Feedback Positive

And request that if anyone has any problems with my items

to please contact me first before leaving Any feedback

This buyer did'nt give me the chance to fix how she felt about her purchase

to the value of $2 she left me negative

I understand that you can't please everyone, but I wish she gave me the option before she ruin all my hard work

I would of gladly given her, her little gold $2 back!!!!

I requested could she please change the negative to a positive with her comment staying the same

she refused to review it & I was notified within 5 minutes of her refusing.

And said I must get alot of negative feedback for me to request her to change it

No my dear, You are my first, maybe if you actually read my feedback score, you would see that!!!

Oh And her reply to me asking that I prefer buyers to contact me first so I can resolve it

was I don't have time to reply to you, I live a busy life

That's why I received a huge essay in a private message, she had time for that

Well Darl, Thanks for wrecking what I have worked so damn hard at for a lousy $2 

SIGH!!!!!!!! & time for a coffee

[staypeachy]

glad to hear im not the only the one that gets upset when they recieved the negative i had one it leaves after 12months mine wasnt warranted either. the buyers get all the rights

[cq_electrical]

If you are discussing the neutral you received from a non-payer last February, did you open a UID then close it after 4 days had expired? If so, any feedback left should have been removed by eBay. Even though it was 7 months ago, I'd still be ringing eBay and requesting that it be removed, even though it didn't affect your 100% feedback.

[girlonaponyvintage]

Don't worry too much about how a negative affects your customer's trust.  Seeing a buyer has a negative feedback doesn't stop me buying from them.  I always check how they've responded to the negative rating, and use that to guage whether they're a fair and honest seller.  As someone said, there are just so many nutters and bullies out there who delight in ruining others feedback its rare to have someone with perfect feedback anyway.  Mind you, I've had an unfair negative feedback a while ago, and didn't it hurt!  Even a neutral stung with my customer too hurried to read the description.  But, the more sales you have, the further that red negative gets pushed back onto another page, and most people are nice and won't think the worst of you.  So, take heart, and good luck with your selling. xx