NEGATIVE FEEDBACK TOO EASY

[stormoz]

I feel that EBAY allows buyers to place negative feedback too easy. I find it very frustrating as a seller trying to do the right thing and yet ebay allows this to happen when a buyer has no real cause to do so. Yeah far enough if there is a REAL PROBLEM or issue. Seems some people just leave negative feedback just because they had a BAD day. So over selling on ebay. I just had a buyer file a not as described dispute with paypal. With in 30 mins paypal close the dispute in my favour as they buyer had no valid reason. Yet ebay then allows this buyer to leave negative feedback, it is just wrong.

[carly2579]

dont let it bother  you   you cant  control  what other people do just let it roll off your back

[***super_nova***]

You were told in the other topic you posted what to do.  just call ebay and have the NEG removed. they will remove it as the item was listed "not working", the buyer cannot complain that it is not working.  that is why you also won the PP dispute.  But most importantly, place this numpty on your blocked list so they cannot buy from you again.

[stormoz]

thanks, yeah I know I shouldn't let it bother me. 🙂 just cant believe how easy it is for buyers to leave negative feedback.First time I have used this discussion board. I am sure I am not the only one that feels this way. Sellers dont have the option of leaving negative feedback??? Most buyers are great and sellers, just rude when some make it bad for the rest, trying to scam people on ebay. 

[stormoz]

yeah contactacted ebay straight away when buyer left feedback, as I knew he would when paypal closed the case in my favour. Ebay states that they cant remove negative feedback because he hasnt broken any of ebay RULES blah blah blah. Well ebay needs to look at their FEEDBACK RULES. 

[polocross58]

OP, if the Neg F'back was demonstrably unfair, I hope ebay removes it

Yes, it's easy for Buyer to leave Neg Feedback and there are some who will do so, as you say, simply because they can, in the same way some shine high-beams in other drivers' eyes or rip off the welfare system or falsely cry rape.  Some creatures are unevolved and a burden on the rest of us

I'm sorry it's happened to you and can guess at your frustration and anger.  It's in the hope of destroying someone else's peace of mind that the unevolved creatures do these things.  They'll very probably return to earth as cockroaches and flies

Not all us Buyers are like that though.  Most often I choose to leave no feedback at all when a buy's gone bad, although on one or two occasions I've left Neg Feedback to knock the complacency out of bad Sellers, for the sake of other Buyers

Hope you have the Neg removed and that the rest of your day is better  🙂

[***super_nova***]

yeah contactacted ebay straight away when buyer left feedback, as I knew he would when paypal closed the case in my favour. Ebay states that they cant remove negative feedback because he hasnt broken any of ebay RULES blah blah blah. Well ebay needs to look at their FEEDBACK RULES. 

Did you CALL them?  Call again, ebay has been removing FB left right and center, if you persist they will remove it; ask for supervisor.

[lyndal1838]

Did you RING ebay about the feedback?

You need to try again and get someone to look at the listing. As you say in your followup, the item was listed as not working so the buyer cannot turn round and say the listing was not clear.

[stormoz]

yeah I did call ebay 🙂 

[stormoz]

Super Nova yeah I may try calling again, Thanks for the advice. Just seems harsh sometimes. I rarely have left negative feedback only when I have had real cause to do so. Usually I wont leave any feedback as someone else stated before.