Nasty pain in the behind, buyer

[artisticcreations1]

I sold an item on another id, I am a powerseller on that idea(big deal you say) not such a big deal i know 🙂

anyway, I buy all my items from australian wholesalers, as I have started a business and serious selling on ebay.  I do not buy items from shonky companies from overseas, who arent real wholesalers with quality control.  so to make this as short as possible, I sold a ankle bracelet to someone and they are now trying to claim, that the crystals on it, are not genuine swarovski crystals.  Like i said i deal with australian wholesalers, who I get to meet at fair trading shows etc, so we are serious about the companies we deal with and the products.  So this is the first complaint, in all of the items i have sold, being made with swarovski crystal.  First time I have heard this about our items.  buyer, accused us of deliberately lying, and selling fakes on purpose.  My jaw dropped as this is definitely not something we would do, not on purpose anyway. 

So I contact my wholesaler, and ask him to explain, with that exact item and he tells me, that this line of item, have all been made using swarovski crystal.  So I pass the email onto the buyer and ask her to send it back if she is not happy for a full refund etc. She has not even mentioned anything about agreeing to sending it back, only saying that she will get it checked out properly.  Also threatens that she will contact ebay and get our account suspended due to us selling this imitation and lying about it.  I told her to watch herself and the accusations, as I have now notified my wholesaler, ebay and will be taking further action towards her for her false accusations, with no proof.

what would you do, in this situation, this nutcase, has had problems with most transactions, a few negetives, to other sellers which seem bizarre to me, some neutrals and even some positives that are negetive positive comments. Some of the items she does seem happy with, but alot of them she isnt.

I cant believe, idiots such as this person, is allowed to trade on ebay. 

If you would like to know more info on the item number you can always message me in private , as i can assure you all, this is one for that special list of yours. 

I havent mentioned the item here, as most of you know that, most of the time, you can get alot of trouble, letting others on board know your selling id, so for this reason, i want to keep it as private as possible

thanks all

rant over

[siggie-reported-by-alarmists]

and yet bump, i have seen them online for sale, not sure of the size, but as low as 13c each, and its from one of the sellers, who tells everyone how to notice the difference between the real and fake ones. so unless she is selling fakes, you obviously can sometimes get them for bargain prices??

.

As I said, common and of no real value.

Quality Diamonds on the other hand........

[siggie-reported-by-alarmists]

I think people need to realise that jewellery with crystal beads and plating, is considered junk/costume jewellery. It is what it is.  

[artisticcreations1]

well, i have messaged the buyer, two days ago, i had to do it very tactfully as i dont want to be seen as harassing, but i have asked her if it was ok for me to send a copy of authentic certificate to her email and ofcourse no response.  I had to ask for her permission as she says it is harassment to email her trying to reach some resolution, so i thought, surely she will be interested in my  proof, but have heard nothing back.

[***super_nova***]

I think people need to realise that jewellery with crystal beads and plating, is considered junk/costume jewellery. It is what it is.  

Yes, but some are collectible junk, and some are just plain junk 🙂

[glittabebemetamorphislatex]

I think many buyers think its the old ebay before the professional sellers came in,we just do the right thing comply with the consumer legislation and to be accused like that is awful.

[zenremix777]

It's amazing anyone buys jewelery on eBay. It seems to be a breeding ground for fakes.

[lyndal1838]

I buy a lot of jewellery on ebay, from cheap costume stuff to expensive diamond rings and on only one occasion have I been disappointed...a sterling silver and moss agate ring turned out to be plated and plastic.

I am quite sure the seller had no idea as I had bought a lot from her without a problem.

If you pick your sellers carefully it is still possible to get good deals in jewellery.