New ebayers - either great to deal with, or clueless and problematic

[maroubramagpies]

I received an email today from a person who had just won a listing ($14) starting off with "you have no shame", then continued, telling me I wasted her time, sold a fake, I should do blah blah blah etc. I replied courteously, apologised for what she takes to be a fake, and suggested that in future she read description, look at photos, contact seller before she bids. Because she only has 28 feedbacks I suppose it is a case of not knowing the correct procedures. Sometimes I go "oh oh" when I realise a new ebayer has purchased my item 🙂 long live the blocked buyers list, one of the few ways sellers have rights

[ajarnjenny]

She had just won it? And she waited until after she had won it, but not received it, to tell it was a fake?

Why would she bid on something that she thought that she knew was a fake?

[maroubramagpies]

I know, strange. She obviously did not look at my 2 photos which were solely showing the maker's mark from a distance and then close up. I am just waiting now to hear from the people in the UK as to authentication. If it is authenticated, then I will list it  with all the relevant information, and if she tries to buy it,  unfortunately due to blocked buyer list, she won't be able to bid.