No more seller protecton

[coastal_sports_warehouse]

Have been refused appeal on claim after item was delivered?

Losing faith in seller protecton.

Claims department said " if we will grant your appeal, that only means that we need to pay you using our own money"

[collect247]

Did you use a trackable posting method? to show proof of delivery?

[collect247]

There is no seller protection if you just send standard post and put your faith in AP and the buyer.

[coastal_sports_warehouse]

yep, Tracked and marked delivered.

ebays responce was I have to send buyer another invoice and hope they pay

[collect247]

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@coastal_sports_warehouse wrote:

yep, Tracked and marked delivered.

ebays responce was I have to send buyer another invoice and hope they pay

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Ok then if it was tracked and delivered then you need to go through PayPal 

[kitty-kat-kollection]

Why not just lodge a claim through Aus Post? Tracking provides compensation up to $100 plus the cost of postage, or if you took out insurance with AP, they'll compensate up to that value.

[kitty-kat-kollection]

Oh wait. It's been marked delivered? Then Aus Post can provide a statement saying the item was delivered to the buyer, and then you just lodge that with Paypal. Paypal mainly just need to see proof of postage, which you have.