Non paying buyers & paypal scam

Hi guys

 

Just want to mention as some of you previously have -  the increase in non - paying buyers. It really getting ridiculous !!

 

Every second item I sell these days is to a non - paying buyer. One example of this is an ebayer who purchased one of my items,

 

It turns out this ebayer has hundreds of comments stating they are a non-paying buyer so I would assume they have hundreds of strikes, Yet surprise surprise NOTHING HAS HAPPENED & they are still an active user !

 

Ebay need to do something about this !!

 

Also, on another note, sellers please remember to  always to put your tracking number in paypal as soon as you send the item!

 

I usually do this, but on one occasion I forgot to, & I sent out the item as usual

 

ONE MONTH later the buyer says I am a scammer and that I never sent the item & they are going to open a claim

 

Lucky , i keep all my tracking numbers in a book , I Looked on the post website and it has been delivered over 3 weeks ago to  their registered paypal address

 

I sent them an email and said I have now put the tracking number in paypal and that it was delivered over 3 weeks ago, haven't heard back since 

 

So i guess they were trying to keep the item and get their money back, please be wary of this !

 

 

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Non paying buyers & paypal scam

ytwo000
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yep,had a few non payers in a week..ebay protect buyers 100% and all buyers are angels..sure ebay.

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Non paying buyers & paypal scam

I am also getting sick and tired of non paying buyers as I have another non payer but when I look at their feedback I just can't believe that they have paid for all other items that they have purchased exactly the same time frame as they won my item with all the sellers stating they received instant payment from the buyer and how fantastic the buyer is,what a load of garbage.What is this buyer thinking? hopefully they get the strike and find that they can't buy for a while,I've already blocked the buyer and I have lost count on how many I have blocked so far this year.I am also a buyer and I always pay straight away,this is getting beyond the joke now especially when you are relying on the money around this time of the year.

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Non paying buyers & paypal scam

What do we do about non paying buyers ?? Ive only recently started selling, and i have 2 non payers already. small amounts but not the point. 

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Non paying buyers & paypal scam

Set blocks and open cases when possible. And don't forget to close them.

 

Depending on the time frame. How long since they 'bought'?

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Non paying buyers & paypal scam

Its been over a week since the auction eneded. I dont know what  "reasonable" time fram is, as i always pay straight away. I have sent them a reminder, but no response.

 

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Non paying buyers & paypal scam

I find if people do not make contact within 24 hours they usually become non payers. (there are a few exceptions)

set your preferences to automatically open an unpaid item dispute after four days and automatically close it after four more.

That way they will get an automatic unpaid item strike (which is about as strong as a half sucked mint) and then set your prefernces to block bidders with two or more unpaid item strikes.

 

In this case I also send a reminder after two days as Ebay send one after three days then on day four the process should start automatically.

 

It is frustrating especially if there is a losing bidder as it is too late to get them an item for Christmas, by the time you wait 8 days for the process to finish.

 

That means you and the customer both lose out.

 

Merry Christmas to all.

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Non paying buyers & paypal scam

In this case I also send a reminder after two days as Ebay send one after three days then on day four the process should start automatically.

 

The ebay reminder is sent after 48 hours, not 3 days so if you are emailing on day 2 you are doubling up.

 

set your preferences to automatically open an unpaid item dispute after four days and automatically close it after four more.

 

I have never managed to get that to work and when I asked ebay was told it was because I offered other payment methods than Paypal so to use the automated disputes I would have to ditch bank deposit.

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Non paying buyers & paypal scam

I fully believe I won't get payment on an item I just sold (not too far south of $200).

 

In the site preferences, I think this sums it up nicely, as an option:

Block bidders and buyers who have received 2 Unpaid Item strike(s) within 1 month(s)

This requirement can help you avoid bidders and buyers with a history of not paying for the items they have agreed to purchase.

If I had the option, I would block someone that has had 1 unpaid item strike in the last 3 months (the months are selectable between 1, 6, and 12.
 
It's damned annoying that there aren't harsher penalties for the buyers that bid on an item with the intention of actually paying for it, or changing their mind on whether they want the item or not.
 
I wonder how those sellers get on with time sensitive items, such as tickets? A non-paying bidder in that situation would mean the seller could potentially be singificantly out of pocket without any change of remediation.
 
Talk about inconvenience, especially this time of year! Waiting 4 days to open a dispute after no communication, then having to wait another 4 days for the outcome of that... Means you can't really relist for 8 days. If you list for 5 days, it means essentially 2 weeks lost for the seller. That's and extra 2 weeks whether they have to hold on to the tiem. If the item is an auction, it's very possible that you will end up with a lower bid than even the second bid amount on your original listing, so the seller is out of pocket.
 
Now, this time of year... Well not sure how effective trying to relist a product over Christmas would be, any ideas on this? It's extremely annoying for me because I am going away for 3 weeks, and now have to pack the item to take with me, in case they decide to pay for it after getting a dispute opened. Of course, I want to relist it as well, so I would have to take it with me.
 
I just find it unfair that people think they can do this without the risk of penalty. I think a resolution for this is requiring every buyer to have a Paypal account (yes I know some people will dispute that, but there's a good reason).The main issue seems to be with auctions, particularly those of over what, $15?. Therefore, if they bid on an item of over $15, they should have to pay a retainer fee for the privilege to do so. Since they are a low volume user they wouldn't be buying so many things to cost them a fortune in retainers. Now, if their bid is exceeded, that $15 is free'd to be used  for bidding on other items, or they can rebid at a higher amount (which then takes that retainer. The retainer can stay on their account until such time or volume of honoured bids that it is considered 'no longer necessary', where they can withdraw it. If the person wins a bid, they can choose to use the retainer to reduce the final sale price upon paying (by Paypal).
 
Here's the important part.
If they fail to pay, they lose their retainer.
 
Only when there is a real monetary threat will these non-payers actually pay up! Of course, the retainer fee can also apply in other scenarios too, such as a once-honest person failing to pay and so on. If a person who is typically good as a non-pay strike against them in the last 3 months, they should be required to use the retainer as well, and limit bidding to say, on 4 items (so $60 worth of retainers).
 
This might sound a bit full on, but I do see it as a workable solution to the non-payment issue. The retainer (or at least, the majority) should go to the seller of the item for the inconvenience casued by these selfish non-payers.
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