Not getting feedback what is the protocole

[cddlb]

I have sold a few items recently - one was a 2nd chance offer that was snapped up very quickly.  Items all posted by the following day/Monday in the case of a weekend sale.  None have tracking as they were small items sent as a letter.  The dates of posting are 28/5, 31/5 and 1/6.   With more recent sales I have asked that they let me know when the item arrives and that seems to work.

My question  -  is it OK if I write to check that the item has arrived?  I guess I would know by now if it did not or was not OK.

Thanks  

[collect247]

It's perfectly ok to ask politely but don't expect to receive an answer all of the time though

[curraone]

I think it is better not to ask - some buyers don't give feedback and get annoyed when asked for it.

[cddlb]

Thank you.

[cddlb]

Both of these answers is why I asked the question.  I am aware that indirectly it could seem to be a hunt for feed back but not the main purpose.  I am a small fish in a bigpond and really would like to know the item arrived.

[clubesquire · Accepted solution]

cddib, the reality is that some do, some don’t. We have some excellent return customers whi have never left feedback, but we know through the odd piece of correspondence they’re very happy.

We never ask for feedback and only follow up on deliveries if there appears there might be an issue. It is what it is, and best left alone in my opinion. If you ask, you might receive less than you expected - feedback wise, or deluvery.

Sleeping dogs!

Melina.

[cddlb]

Thanks Melina,  I think I agree - sleeping dogs and all that - probably would have heard if NOT received!!!

Thanks for the replies 

[collect247]

We've got our wires crossed somewhere,I thought that you're after a response from the buyers to let you know if they received the items.

You're not after feedback as I read your post but many members are responding regarding actual feedback.

That's why I said yes you can ask the buyers to let you know if the item has arrived.

[clubesquire]

Fair^^^^^^comment.

Ive done the same - sort of.

Melina.

[cddlb]

Thanks Kollector18, I did read your answer that way.