Davewill, I’ve started to use a spreadsheet. That’s not a bad idea but (for me at this stage) mostly for storing information about the item. It also works well for listing: by linking various columns to Word mail merge you can copy all the fields into the listing description page at the same time.
Cameleon, I like your idea of marking the ebay icons based on your own process. I agree, the emailer gets very clogged. If I had a better emailer I could set up rules to delete the rubbish and keep the good stuff.
Thanks for the screen shots Digitalghost. Selling Manager looks like it could make things simpler. Though, its a pity there are fees associated with it. Such things should be free. If I stick at this (ie sales increase) SM may be worth considering. The holiday rental web site Stayz has a series of screens available for managing reservations, email, clients info etc. It’s not brilliant but there are some nice things about the system that maybe are shared with SM.
Yeoldecoinco, the ledger book is good. I’ve started using one. One of the best uses is email. I just love getting emails from people who respond, “yes I’d like that.” Like what? When they don’t respond on an earlier email you have to hunt up your own email. A ledger with brief reminders is working for me, and as you say, lists the items etc. Love it. If its kept uptodate often its great.
Good feedback Clarry. Thank you. It’s really good hear of your practices.
Lane-ends, I spend my days writing code as a computer programmer, but there is a lot to be said for “old school” by printing documents, stapling them, and using them as working sheet. It’s a version of the leger, though.
Chuk, since you asked about the negative feedback – why would I do it? Well, I raised a question by emailing the winning bidder. I was asking postage costs to be covered. It took the 6 days quoted for a response to be made. As the response was a tad aggressive and a refusal at that I returned their money. I wonder if they would have refused me returning an overpayment. I have to admit not paying attention to the postal cost when I was listing. The last time I seriously used ebay to sell anything postal costs were not forced upon you in the way they are now. When I saw the postal amout being entered automatically I had assumed ebay was entering the correct amount. Woops! Curiously, other buyers have fronted up with the extra money without complaint. I must have just come across a grumpy one.
I find it interesting that you can get feedback on something that didn’t sell. The money (has now) not been paid. The item did not exchange. And how I have feedback on this non transaction.
