Paid but not responding

[tetibird]

A newbie (0) in Qld bought my pickup only (NSW) item. I sent a message with invoice alerting them to the pick up only requirement (written in LARGE letters in the listing) with no response.

They then paid. I've sent a couple of messages - no response. Short of ringing them do i just have to wait till they realise nothing has been delivered & put in a complaint or can I put in motion any official process ? 

Many thanks

[springyzone]

See, even I got the terminology confused and wrote the wrong thing.

COD does not mean pay on pick up.

It means cash will be paid on delivery of the item to the buyer's home.

That's not what you want. You want them coming to your place, picking up and paying you cash then.

To be honest with you though, I think a lot of buyers also get confused by the terms & I don't know that it is what is causing the problem with your sale.

[phorum_junkie*]

You are correct that just as many buyers as sellers do not understand the meaning of COD however if a buyer wants out of the deal for any reason they can insist on cash on delivery and if the seller does not comply they are very likely to leave neg feedback, trash the DSRs and perhaps even earn the seller a defect if they complain to ebay.

Personally I have never understood how anyone could imagine something that starts with a D, for delivery, could mean a different word altogether that starts with a C as in collection.

[springyzone]

It's easy.

The C means cash, so people think-ah, cash when the item is delivered over to them as in handed over at pick up.

I know that is the wrong thing but I am sure a lot of people don't think it through, they just think-cash.

You're right though, it is best to take it off the options for payment.

I am not sure why ebay would even list it, there surely wouldn't be many sellers who would use it?