Parcel status still shows 'In Transit' after close to a month

and because of that, buyer has open an item not received case. Using the tracking number, it shows 2 entries: "Received by Australia Post" and "Processed through Australia Post facility". So my parcel has reached the buyer's state. The buyer paid by PayPal and it is to a PO Box address. The "Australia Post facility" suburb is reasonably close to the PO Box suburb.

 

What's the correct way to proceed?

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Re: Parcel status still shows 'In Transit' after close to a month

anah2999
Community Member

On my eBay parcel tracking site, I noticed the blue tick on the IN TRANSIT indicator on 22 July 2022, but when I checked it again at the beginning of August 2022, there was no tick on IN TRANSIT!! I was expected to receive the goods on August 8, 2022, but I didn't!! However, the tracking information indicates that the item has already arrived in the destination country.

It is a Chinese economic parcel shipping that was posted on June 6, 2022 and shipped by air.

So, what does this all mean?

Thanks,

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Re: Parcel status still shows 'In Transit' after close to a month

It means that you should check the date & subject of a 7 year old thread.

It also means that you should check the Estimated Delivery Date of your item & make your self familiar with the eBay Money Back Guarantee.

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Re: Parcel status still shows 'In Transit' after close to a month

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

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