on 18-05-2021 08:11 AM
Is there a way in MP to get monthly store fees debited from Bank account?
We used to have this set up but now it is deducted from the $'s in the MP account, so if all funds have been forwarded to us obviously not enough to pay our monthly store fees at the end of the billing cycle.
This is going to get very hard to follow and messy.
Or do we just transfer some $'s into the MP account and leave it there to cover the store fee.
What is everyone else doing?
Solved! Go to Solution.
on 22-05-2021 08:19 AM
Update if anyone is interested re getting your monthly store subscription invoice paid automatically direct from Bank account.
I have been playing around and found how to get it changed (i hope) back to direct from bank account.
By using "eBay help" tab at the top of this page, and then went through several steps (some of which worked and some didn't).
Kept going backward and forward till found it.
In the query box enter "paying store subscription fees" -enter
Go down till you see "ebay stores selling fees" -enter
LH side "ebay store subscription fee" -enter
Scroll down all the blurb, till you see section "Additional terms and conditions for ebay fees"
Paragraph heading is "Billing and Payment", then the first dot point has learn more about " paying your ebay fees" right at the end of the sentence. - enter.
This takes you to the section where you can update your payment details. Go to the big Blue tab that states
"add or update a fee payment method" -enter
Then you will have to enter your bank, debit card details etc......
Hopefully this will then result in your monthly store subscription and any fees being deducted automatically from whatever institution you select.
Sorry, bit long winded, but took me a while to work out too.
PS won't know if this has worked till next invoice.
18-05-2021 10:14 AM - edited 18-05-2021 10:15 AM
Whilst all transaction fees are taken upfront, the monthly store subscription and any promotions are invoiced separately, so you will get a specific invoice for those costs.
When I changed over last year, I left the fee debit option as Paypal.
Because there is nothing in the PP account, and it is linked to my bank, when the monthly invoice comes through it automatically deducts from my bank account via PP, which it was doing anyway before the change.
Hope that makes sense.
If you've just changed over, there will be an overlap from the old system into the new MP.
18-05-2021 02:27 PM - edited 18-05-2021 02:28 PM
This is the first month my store fee has been deducted from payments, but I don't understand how it works quite yet - it's showing my invoice for this month for the store fee, which would normally be payable now, but my account balance is $0 owing, meanwhile they don't appear to have actually debited from my funds or bank account as yet.
On my account, it still says I can make a one-time payment, but I haven't done that as I don't know how that would be credited, but as it's at $0 it wouldn't pay against the store fee and would just be added to my payment account...maybe later I'll try paying $1 just to see what happens.
I'm assuming they won't deduct until they actually issue the invoice? My billing occurs on the 15th, but it always takes about 5 days or so for the invoice to actually come through. My payouts are weekly so I'm hoping that in the vast majority of cases, there'll be funds available to pay so that no other accounts are tapped, so to speak.
What I would personally prefer is the ability to make a manual one-time payment using payments balance for fees that have accrued and aren't covered by automatic deductions, at least that way you'd have a bit more control over what gets taken, when and from where.
on 18-05-2021 02:55 PM
I am about $6 in the red after money was taken out from the MP system.
I can only presume the money will be taken from a sale I made today.
I have changed my payout from daily to weekly to see if this helps.
I am just quite clueless at the moment.
I am hoping some one will come along and help out.
on 18-05-2021 03:56 PM
@the4masters - it does take a little time to get used to the new system.
I am on weekly payouts and it runs like clockwork.
All sales fees are taken out upfront at the time of the sale and the balance sent to my bank. I get an email early Tuesday morning and by lunchtime in it's the account. There will be no more to pay in terms of transaction fees as you get the nett proceeds.
Separate to that, I get an invoice specifically for the shop and any advertising. This is generated around the 3rd of the month and then deducted automatically on the due date as I still have my PP and bank account linked.
The first week or so I was on the new system it was a bit confusing because of the overlap from the old way to the new. I think this is what is happening for you.
on 18-05-2021 04:57 PM
Thank you.
I changed over in February. All my sellers fees were taken off the purchase price and the rest went into my bank account.
I feel it's my store fees which have been taken out (invoice, what invoice?).
I'll just sit back now and wait and see what happens.
Thanks again.
18-05-2021 05:42 PM - edited 18-05-2021 05:43 PM
My billing month is 15 as well.
Last month the store fee invoice showed up early (maybe due to downgrading it) with a due date of 15 May. As I have decided to align my expenses with the FY I paid it on 30 April.
If I get the May invoice before the end of the month, I will pay it on 31 May.
At this time that is all I have to offer, due to the store change.
on 19-05-2021 07:55 AM
Hi Jellybird, Yes I think we will have to zero our paypal account so that the monthly invoice is automatically pushed through to our Bank account. Just wish they would leave alone as it was all set up to be deducted auto from bank account and now seems like they are trying to use any funds from selling to pay it.
So now this month we have a split payment. Part from our selling and part from bank account. Sigh......
on 19-05-2021 04:40 PM
My store fee was deducted from my funds balance today rather than from my bank account.
on 19-05-2021 06:00 PM
Mine also.