Payment Summary shows AU $0.00 available funds
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on โ17-01-2022 09:54 PM
Anybody else getting this? I've been getting it sporadically for 3 or 4 days now. You go to the Payments summary and it shows $0.
I have weekly payouts. They are like clockwork. This is not a payment issue nor is it because I have no sales, it's just a website glitch but it's bugging me.
AU $0.00
Available funds
No payout is scheduled
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Re: Payment Summary shows AU $0.00 available funds
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on โ19-01-2022 12:33 PM
Anyone got it sorted yet?
I got told there aware of the issue and looking into it.
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on โ19-01-2022 03:35 PM
shortly after i received a message saying their "technical team" were looking into it - i received a payout message / email for todays date and that payout has been deposited as normal.
though, it seems the issue isn't fixed because i've had further sales and the payments tab still shows $0 available, $0 pending and no payouts scheduled.
Re: Payment Summary shows AU $0.00 available funds
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on โ19-01-2022 10:03 PM
My payment summary shows the same AU $0.00 available and no payouts scheduled,
the 'available' tab does show the five 'completed' sales from yesterday and their respective
payout values, yet the total at the top shows $0.00. Very annoying and worrying. Too late to contact
support tonight, will do so tomorrow.
Re: Payment Summary shows AU $0.00 available funds

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on โ20-01-2022 01:35 AM
The totals are displaying again... came good around midnight
Re: Payment Summary shows AU $0.00 available funds
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on โ20-01-2022 07:39 AM
Yes, ours too.
Re: Payment Summary shows AU $0.00 available funds

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on โ20-01-2022 11:24 AM
Yes, it seems like it may be fixed as mine is also now showing all correct totals in Summary (Sellers hub) and payments sent
Re: Payment Summary shows AU $0.00 available funds
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on โ20-01-2022 11:31 AM
My screen is now showing the correct details. No payments were impacted, with my Tuesday payment coming through
Re: Payment Summary shows AU $0.00 available funds
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on โ20-01-2022 02:20 PM
I have received 2 payouts now and the payment stats are showing correctly so I assume the issue is resolved, at least for me.


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