Payment ..how long should i wait

[pinkee1205]

Hi all

after someone wins a bid and i have sent an invoice, how long do i wait for the winner of the item to pay before i relist

thanks 

[chezzy]

Another who would use "relisted due to non-payment" if it happened.

Otherwise people wonder why the heck the item is available again

after being sold, what is wrong with the item etc.

[rusty-shed]

Sounds good to me. It is all in the wording. If it conveys a perception of respect and professionalism, what is the problem ?

[shepherdsrule]

What it suggests on a pick up item is that a potential buyer has sighted the item and not though it worthy of the money they were planning to spend.

Regardless of personal thoughts and opinions you must open a NPB case and close it before re-listing if for no other reason than getting your FVF back.

Follow Foxy's advice, it is the best advice given. 🙂

[rusty-shed]

I Agree on pick -ups it could be negative. Gets back to my previous point. Horses for courses. What works well in one situation may be counter productive in another. Also STRONGLY AGREE on need for all sellers to lodge NBPs for non payers AND ADJUST SETTINGS to block multiple non payers from bidding. It is the only weapon Ebay has provided sellers with to control "time wasting" non payers.

[kopenhagen5]

pinkee, my course of action on buyers is similar to already suggested -

ebay send an automatic reminder 2 days after purchase.

An unpaid item case can be opened 4 days after sale date.

I usually send a message at 5 days asking if there is a problem with payment.

If no response, I open an Unpaid Item Case and that can sometimes spur a response or payment.
If not, I close the case as soon as I can, 4 days after it's opened.
Final fees are returned, buyer gets a strike, I add them to my Block Bidders List and re-list the item.

And if it is a pick item, only cash after inspection. Then you can always pull their details and call them in advanced search, find contact info.

[phorum_junkie*]

For posted items I wait until day 3 then send an invoice asking for details of their payment as I cannot locate it and their item is packed and ready to send. If they don't pay by the end of day 4 I open the dispute. They still have another 4 days.

Completely different if it is a pick up item. I contact them straight away giving them my phone number and if I don't hear from them by day 3 I ring them. Pick up arrangements are much better handled on the phone and as my buyers can only pay with cash if they are picking up they cannot pay with Paypal to avoid an unpaid item strike and then chargeback later if they don't want to continue with the sale.

[pinkee1205]

as you have already figured out i am new and this was a general question ....i havent actually had any issues ..i just wan to find out as much as i can ...thanks though

[pinkee1205]

really like hubbiessed advice 

big thanks 

am new and need direction 

[krasnayababochka]

honestly, until the buyer sees the invoice. sometimes people are away and i would think might not see until about after 24 hrs. i would message to see what's up. some people pay after a few days after. but i think if someone does that, they usually mention it in a message.

[daydreams_12]

This thread is 2 years old.  Doubt OP will be back to see your answer