on 19-01-2019 07:24 PM
I received payment for an item but the payment had gone into the incorrect paypal account so I refunded the payment . Is there anyway to send the correct paypal account to the buyer?
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on 19-01-2019 09:19 PM
@equineartau wrote:I received payment for an item but the payment had gone into the incorrect paypal account so I refunded the payment . Is there anyway to send the correct paypal account to the buyer?
I gather that you have control over that PayPal account . . . . . otherwise you would not have refunded.
I’m guessing the PayPal account is that of another family member, otherwise how would you have been able to refund.
You would have got the buyer details from the payment, and you could have used the ‘send funds’ function in PayPal of the account the payment went to to send funds to the PayPal account you wanted it to go to.
The only reason I can think of this having been a problem is if you have to worry about the tax implications of having it go into the ‘wrong’ account that you do still have some control over.
on 19-01-2019 08:51 PM
on 19-01-2019 09:19 PM
@equineartau wrote:I received payment for an item but the payment had gone into the incorrect paypal account so I refunded the payment . Is there anyway to send the correct paypal account to the buyer?
I gather that you have control over that PayPal account . . . . . otherwise you would not have refunded.
I’m guessing the PayPal account is that of another family member, otherwise how would you have been able to refund.
You would have got the buyer details from the payment, and you could have used the ‘send funds’ function in PayPal of the account the payment went to to send funds to the PayPal account you wanted it to go to.
The only reason I can think of this having been a problem is if you have to worry about the tax implications of having it go into the ‘wrong’ account that you do still have some control over.
on 19-01-2019 10:07 PM
20-01-2019 11:17 AM - edited 20-01-2019 11:18 AM
Not sure why you refunded - if the PP address is to another family member, for example, you could just have transferred the money to your account, especially since it appears you have access to the incorrect account.
on 30-01-2019 05:28 AM
I think you need to send a munual invoice from your paypal account to the buyer. You need to get the buyers email address to do that.