on โ07-04-2017 12:46 PM
I've sold two items to the same buyer over two hours ago and they are all ready to go but I couldn't send them
with my OH as she has left and I haven't got the Email from PP for the address,(the notification was in the bell
that they were sold but as I ignore that nuisance I missed it),
I do have an address in my PP account of course so is that the same or could it be changed by the buyer to
be sent via another address as a gift?,(just in case it happens again and I notice it before it's to late).
It now means that it will be sent tomorrow instead and the parcel is going to Queensland,(going by their PP
address).
If I had received the PP Email when they were sold,the parcel would've been sent already,(they must have
fixed the PP site as it wasn't broken and now it is),
Solved! Go to Solution.
on โ07-04-2017 01:10 PM
If they have paid with Paypal then the address in SM will be the address showing in checkout and Paypal, it is only the initial item sold message that can contain the wrong address, once checkout is completed the mail address selected there is the only one visible.
on โ08-04-2017 09:24 AM
As I said before once the buyer had paid with Paypal the address in ebay will be the same as the one in Paypal, I have never in all my years selling checked an address in Paypal.
on โ07-04-2017 01:10 PM
If they have paid with Paypal then the address in SM will be the address showing in checkout and Paypal, it is only the initial item sold message that can contain the wrong address, once checkout is completed the mail address selected there is the only one visible.
โ07-04-2017 05:33 PM - edited โ07-04-2017 05:36 PM
Thanks,
Here it is 7 hours after the sale and still no Email,
I'll be taking a screen shot of it when it does get to my inbox,just in case,
Maybe it's eBay's fault as I don't have an Email from them either saying they were sold,
Another problem that needs fixed,(not broken).
on โ07-04-2017 06:11 PM
You could always login to Paypal. The address is always there.
on โ07-04-2017 06:16 PM
@davewil1964 wrote:You could always login to Paypal. The address is always there.
But I shouldn't have too as I pay for a "service" from PP and eBay and haven't received an Email from either
one of them,(that's 0 stars for "service" as I haven't received anything),
on โ07-04-2017 06:43 PM
Sorry.
I was thinking practicality rather than entitlement.
Plus, I ALWAYS check the funds are there before I send, even though I rarely don't get the emails.
on โ07-04-2017 08:31 PM
@davewil1964 wrote:Sorry.
I was thinking practicality rather than entitlement.
Plus, I ALWAYS check the funds are there before I send, even though I rarely don't get the emails.
It's not entitlement it's eBay and PP not doing their jobs and supplying the Emails to say the items are sold
and paid for,(I've always used the Paypal Email to address "parcels").
Obviously I can't use it in this case so I've used the PP address that's in my PP account and the parcel
has been addressed since 1:30 pm and will be posted tomorrow.
on โ08-04-2017 09:24 AM
As I said before once the buyer had paid with Paypal the address in ebay will be the same as the one in Paypal, I have never in all my years selling checked an address in Paypal.
โ08-04-2017 09:51 AM - edited โ08-04-2017 09:55 AM
@phorum_junkie* wrote:As I said before once the buyer had paid with Paypal the address in ebay will be the same as the one in Paypal, I have never in all my years selling checked an address in Paypal.
Thanks,
Over the years the consensus has always being that the item/s have to be sent to their Paypal address,(
the Email is what I've always used as confirmation).
I've never checked whether there is another way of doing it and this is the first time that I've being shown that
there is another way,(which is simpler and makes more sense for it to be used instead).
From now on I'll just use the order details page for the address,(once they've paid).
Edit: I've also contacted eBay and Paypal as to why no Emails were sent or received,(glitch their side or
mine),