Paypal money on hold because ebay isnt adding tracking numbers to paypal

[lifestyle_gifts]

I have just got off the phone from Paypal because they have on hold over $2000.00 worth of funds.

Their answer was because I didnt add my tracking numbers to the paypal transactions.

When i asked why was ebay not integrating the tracking numbers on ebay through to paypal she said, they did not do that anymore and i would need to go through each transaction on paypal and add tracking numbers.

There goes the fast integration between aus post and ebay tracking numbers, I now need to go through each sale and copy the tracking number over to paypal so they can release the funds.

Has anyone else had this problem?

this is going to calculate to so much more time to have to do this

also I dont get that I should dispatch a product until the funds have been cleared in my account...normal trading terms...not happy jan

[expanded_perceptions]

Not had this problem, but what a pain and I feel for you!!

As far as I know it is better to add tracking straight into PayPal and when you refresh your eBay selling page it automatically is uploaded from PayPal to eBay? Doesn't help for your current issue, but may help in future?

[the4masters2013]

My last sale and payment was on Thursday ,23/7. I hadn't added tracking to the order. I've just checked my PP account and no problems with the money. Has this happened just since yesterday??? Yet another nightmare!

[nevillesdaughter]

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@expanded_perceptions wrote:

Not had this problem, but what a pain and I feel for you!!

As far as I know it is better to add tracking straight into PayPal and when you refresh your eBay selling page it automatically is uploaded from PayPal to eBay? Doesn't help for your current issue, but may help in future?

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I just tried that and it appears to not be working either way. I always added the tracking numbers through Paypal and they went straight to eBay, but not so now it appears.

The only solution to protect my seller's backside (as much as possible) seems to be to enter it into both systems because it also now looks possible for a disgruntled byer who has lodged a claim through one organisation, and not had it succeed, to go on and lodge a claim through the other one.

As soon as my stock has run down, I'm blowing this chicken outfit - they've sucked all the fun out of it and it's just getting too hard....

Here endeth the rant,

Marina.

[harley_babes_hoard]

i never add tracking and I've never had paypal money on hold.

This doesn't make sense, it is not compulsory to add tracking numbers so there must be some other reason why your funds are on hold.

[nevillesdaughter]

This may have just started in the last 24 hours or so - I uploaded my tracking numbers on Paypal yesterday and they went across to eBay immediately but not today. I haven't attempted to withdraw money from Paypal without uploading tracking, so I can't speak for that part of it but there has definitely been some very recent change. I also noticed yesterday that eBay had a banner across the top of the page (at least on my screen) carrying a reminder that Paypal and eBay were no longer one entity.

Marina.

[expanded_perceptions]

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@nevillesdaughter wrote:

This may have just started in the last 24 hours or so - I uploaded my tracking numbers on Paypal yesterday and they went across to eBay immediately but not today. I haven't attempted to withdraw money from Paypal without uploading tracking, so I can't speak for that part of it but there has definitely been some very recent change. I also noticed yesterday that eBay had a banner across the top of the page (at least on my screen) carrying a reminder that Paypal and eBay were no longer one entity.

Marina.

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Hopefully it is a temporary glitch, but if not that is annoying! Worked a few days ago for me, but perhaps it is a new policy?

[5kazam]

If it's a new polcy then PP need to advise everyone - before the event, not after.

I'll be interested to see what happens for me tomorrow, when a rare sale I made is paid for.

[beryl_green]

I didn't even know you could add tracking details in paypal, how do you do that?

[designers*n*more]

I didnt know you could that either. I received funds yesterday and just withdrew my whole balance including payments from a week and it all went through as withdrawn.