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Resolved! Negative feedback left for not cancelling a sale.

If I hear one more time that my child has purchased this item, and I want to cancell it - I will have to scream.I have been left a negative feed back for a sale the buyer did not want to complete. I opened an unpaid item case, and it went through the...

Ebay refunds system NOT FAIR for sellers....

Recently we sold an item on here to a customers on here for $130.00 POST FREE via overnight shipping. Anyhow 2 and a bit weeks later we recieve a 'return request' via Ebay from the buyer who claimed the item he purchased 'didn't work' and they weren'...

User avatar by • Community Member
  • 3009 Views
  • 20 replies
  • 4 Helpful

Positive feedback but low DSR

hi everyone, a buyer left positive feedback, but left three stars for item as described. This ended up as a defect in the seller report. What can done about this, the transaction was routine and there weren't any issues, in the DSR report the buyer d...

User avatar by • Community Member
  • 884 Views
  • 7 replies
  • 0 Helpful

Lots of requests for best offer, but that is not how I am listing. Why is this happening?

I have had several requests recently to reduce my price when I have not offered "Best Price" in my listings. Is there something I am not doing when listing that is causing this? I find this quite uncomfortable. I have to explain why I am not negotiat...

Sooo dissapointed- restricted for 30 days

Soo..I listed a product APS White Lightning which eBay claim has DMAA in it, which it doesnt in Australia, So I was banned from listing new items for 30 days.... Such a harsh penalty for a business who makes 75% of their income from ebay and whilst c...

Item not received....

ok stupid question but my brain is fried this past month... I havent had an INR in alomst 12 months I have an INR case open - happy to refund / send another one, thats not a problem. Yes Ill ask them their address etc to check it on Paypal. But is th...

User avatar by • Community Member
  • 409 Views
  • 3 replies
  • 0 Helpful

Resolved! Temporary Restriction

I sell knives.Some of them have bone handles.I received an email last night saying a 3 day restriction on selling had been placed on me for three days for contravention of eBay IVORY Policy:"After reviewing your eBay account, it appears that you have...

unfair retun request

I recieved a return request from a buyer complaining about a stain on a top, i'd decripded the stain in the add body and there's also a picture showing it, and i've uploaded the picture and screen cap of the ad to the return request page, is there an...

User avatar by • Community Member
  • 1606 Views
  • 14 replies
  • 0 Helpful

New restrictions - seriously annoyed

I have an 8 year history of selling on Ebay, was on 100% rating for most of that time. This April I had 3 complaints about the same product which coincided with an emergency I had to attend o/s and escalated to disputes Ebay determined in my abscence...

User avatar by • Community Member
  • 1165 Views
  • 9 replies
  • 0 Helpful

RETURN POLICY WHAT A JOKE

Ebay does it again RETURN POLICY What is the seller to do , the buyer buys items , gets what he ordered , then realises item HE ORDERED does fit his Machine, we supplied what he ordered , he makes mistake , but places claim in item not as described ,...

User avatar by • Community Member
  • 1946 Views
  • 26 replies
  • 1 Helpful

Resolved! Unwanted overseas Buyer

Hi, Just looking for some advice.I've been selling a few old Dvd's and Cd's over the last few weeks and a buyer from Switzerland bought one of my items.I had all my Buyer Requirements in place. Only Australian buyers etc. The buyer used an Australian...

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