on 06-09-2015 11:50 PM
Hi
I received a threatening message and feedback on my other ebay ID tonight. I wan't to give the buyer time to rethink what he said and remove the feedback before I let the world see it on here.
Firstly, the buyer purchased the item about 1 month ago and it ended up going to an unpaid item dispute. He later contacted me and said he had trouble with Paypal and would send the $5 in the post. He asked could I remove the unpaid item case when the money arrives in the post and I said "no problem".
I had to take my daughter down to Sydney last Thursday and didn't read my mail until Saturday morning. There was a letter with $5 in it and a PO box to send the item to. The letter had arrived on Thursday or Friday afternoon almost 2 weeks after he had said he would send it. The unpaid item case had already closed on the Friday and I was going to mark it as paid when I packed the item tomorrow morning. I hadn't got around to contacting the buyer because I was away from my PC most of the weekend.
When I sat down tonight to go through the items I had sold over the weekend, I received an Ebay message from the buyer. This is what the message said.
i don't appreciate being ripped off.
see you soon to sort this out.. its gonna cost you more than 5 bucks and a non paying bidder strike against your name..
im going to show you exactly what happened to the last person who tried to rip me off.
I sent him a reply message and told him I didn't receive the money until Thursday or Friday and the unpaid item case automatically closed. I also told him that the threat was a bit unnesessary and his item was ready to be sent tomorrow.
I thought I would check my feedback and I noticed he had left a neg feedback, which is
didnt receieve my item, sorting out in person not through ebay AVOID!
I thought to myself that he is pushing things a bit far now, so I sent him an option to remove the neg feedback through the feedback revision. I sent him another message and asked him if he would remove it and told him I would prefer not to get Ebay involved.
My ebay ID this happened to has over 2400 feedback and always receives great feedback for postage time etc
My main problems are
He lives about 20km away judging by his PO box
I don't know where he lives, but he knows where I live. So he has the upper hand there.
I'm not worried about him personally, but I'm concerned he could do damage to my property etc
He has a feedback over 1400 and also sells, so as soon as I request ebay to remove the neg, all hell will break loose
I will give him overnight to sleep on it before I send him another message. Surely he knows he has left himself wide open sending the message through Ebay.
I really don't wan't to start a war with somebody over $5, especially when they have my postal address
But I'm not going to cop a neg feedback for somebody that pays for an item a month after purchasing and when the case had already closed
Interested to see how others would handle this
on 07-09-2015 12:30 PM
If I was him, Id probably laugh at that email. Honestly. youre going to contact Ebay, if, if, if. And? Lol Hes obviously a bit off the planet, do you think you threatening to contact Ebay after he has already threatened you, in writing, is going to scare him, or **bleep** him off more? All it shows is that youre really not going to do much at all and if he presses he is likely to scare you enough to get more out of you.
Honestly, dont mess around with threats against yourself and your family like that.
Dont contact him again.
You now have a responsibility to contact Ebay NOW, and report him. If not for yourself, than for the others he might do this to.
Then you need to contact the police, and report him. Take the emails with you and tell them this person knows where you live. If they dont take you seriously, report him to ACORN. And call them. Dont email them. Ask them what their process is, because you dont know if this guy is going to turn up on your doorstep tonight. The police are suually more than happy to pay someone a visit just to let them know they are awareof whats going on.
He is probably all bluff - but thats irrelevant. No one has the right to threaten anyone like that, bluff or not.
Ive also sent you a private message.
on 07-09-2015 02:03 PM
It's not meant to threaten him, I just wan't to give him time to think about what could happen if he doesn't remove the feedback and I contact ebay. I would prefer him to remove it and get on with his life.
I ended up sending him a message giving him until the morning to remove it.
I will be following it through tomorrow if he doesn't get back to me (which he still hasn't)
I really don't have much faith in police, so I will probably contact ACORN.
What action do you think ebay will take against him, surely they would ban him... Why would he risk his ebay reputation over this.
on 07-09-2015 02:16 PM
If he's a seller, then I guess he is risking his account
on 07-09-2015 02:34 PM
on 07-09-2015 02:46 PM
I will ring ebay and get the defect removed, but won't they see his comments and proceed with action against him anyway.
Either way fuel will be getting poured.
there are pros and cons no matter what I do I guess
on 07-09-2015 03:37 PM
Let us know how you go. Most importantly, keep safe!!
Post even a quick hello, just so we all know you are alright,
.
on 07-09-2015 04:24 PM
@motherslittlehelper1 wrote:I will ring ebay and get the defect removed, but won't they see his comments and proceed with action against him anyway.
Either way fuel will be getting poured.
there are pros and cons no matter what I do I guess
When i get threats i tell them to come anytime.
I had one last week over Aus Post not scanning the item.
on 07-09-2015 04:39 PM
on 07-09-2015 05:50 PM
You are totally wasting your time telling the buyer to remove the feedback....they cannot do it unless you send them a feedback revision request and even then they are supposed to do just that...revise the feedback, not just leave it blank.
You are far better asking ebay to remove it.
As for ebay actually doing anything.....forget it. Unless they are instructed to do anything by the police it will just go nowhere.
on 07-09-2015 05:59 PM
Hi
I would not reply to his emails.
I would contact ebay by phone, and ask them to have a look at the emails from this person.
I am sure ebay will rule that the emails violate their ebay policy, due to threatening emails.
They will look after you in that regard and I am sure they would be kind enough to remove any negative
feedback but I also think they will suspend his user.
Also you could send a note to your local police station, because they take transactions on ebay very seriously.
I had an instance where I bought something and it never arrived. I went through the sellers feedback and found that
he has scamming everyone big time. To the tune of thousands. I rang my local police station, and guess what, they
had already heard of him. They new about him and said it was being investigated. So they do take ebay
seriously and I am sure you can make a statement. They may even have a look at the person's background if you
supply their full name. The police can access records and do checks if they have received a complaint from the public, and
then they can give you an indication if this person is likely to follow through on the threat. They can see if they have
recieved complaints before and if he has a record. They are not permitted to tell you details but they can give you
an indication of whether you should be worried or not.