on โ06-06-2017 11:48 AM
Let's say a promotion is buy 4 items and get 40% off.
What is the refund level if one item is returned ?
Answer is the item price less 40% of course but....
in order to get the discount the buyer had to purchase 4 items.
Now that the buyer will only have 3 items in their possession
should the refund be 'less' the discount given on the other items ?
Promotions of this type are easily open to abuse.
The buyer could purchase 1 expensive item, return 3 cheap items
and end up with the expensive item at 40% off.
on โ14-06-2017 10:59 AM
@digital*ghost wrote:
The same usually applies on percentage discounts - if the offer was buy one, get one at 20% off, in reality each item would be 10% off in so far as how the discount (and any subsequent refunds) are handled.
Ran out of time to edit, but just wanted to clarify this bit a little more - if the promotional items are different prices (eg one is $50 and the discounted item is $25), the discount is applied across the items a little diferently.
eg In the case of there being a 20% or $5 discount the $25 item, it's apportioned according to the original prices, so on the $25 item, a discount of around $1.67 will be applied, and the remaining discount of $3.33 will be applied to the $50 item, which is why eBay allow sellers to specify whether the discount is applied to the one item, or all of them.
on โ21-06-2017 10:13 AM
Thanks ghost.