Recent eBay tracking failures

[padraicpaul91]

Hi

Wondering if others have found instances of ebay's link to Australia Post tracking system had failed. 

Has happened twice in recent times and once last year.

This has not bothered me much until today when I received an email warning that I had slipped below the 95% threshold. Selling has been slow of late.

I usually regularly check how posted items have been travelling but have been away over the past few weeks.

[p9games]

yes.  I had the same issue.  posted a week or so ago.  I called the helpdesk and they referred the matter to their IT team.  

[p9games]

Irrelevancy?  read the OP again.  he is on payment hold because of this 'irrelevancy'.

Sellers are measured on tracking compliance.  The issue at hand is valid tracking is being uploaded but the ebay API link to the Auspost system is broken and it shows the tracking number as invalid.  Checking on the AP website shows the tracking is legit.

[davewil1964]

They claimed they referred the matter to their IT team.

[p9games]

that is true.  Who knows what they'll do - there is no accountability.