eBay Help
Selling
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Start a conversation

More Knowledge. More Possibilities.

Seller Centre has answers you can trust for all your selling questions.

Announcements

Click to read the latest Announcements from eBay!

The eBay for Business YouTube Channel

Visit the eBay for Business YouTube Channel for selling help and how-tos.

Your October Seller News is here

Discover resources that make selling easier.

Play Pause

Forum Posts

Start a conversation

Tracking number

How to correct a tracking number that posted? Please assist.

User avatar by • Community Member
  • 162 Views
  • 2 replies
  • 0 Helpful

A buyer has scammed me on ebay and received a refund but now won't return my designed handbag

I have been fighting to get my Prada crossbody bag or my money returned to me for the last two and a half months. Please see the records of the conversations I have had with Ebay and the buyer. You refunded the buyer on their false claims and I strai...

User avatar by • Community Member
  • 2597 Views
  • 9 replies
  • 0 Helpful

Insurance Responsibility etc

Hi guys,I don’t sell much on eBay but am selling something at the moment that could sell for the better part of $1000. There’s also a good chance it will be sold to an international buyer.I chose a signature option for both local and international sh...

User avatar by • Community Member
  • 4730 Views
  • 10 replies
  • 0 Helpful

Resolved! Changing auctions to "Buy it Now".

I have ended some auctions and wish to change then to "Buy it Now". Is there a quick way to do it? I would hate having to upload the photos all over again. Thanks.

User avatar by • Community Member
  • 390 Views
  • 2 replies
  • 0 Helpful

payment not received

Hello there, Order no.27-11699-49648 shows complete and the funds available for payout to us on 26th Jun, but we do not receive any funds until today.

User avatar by • Community Member
  • 237 Views
  • 3 replies
  • 0 Helpful

Resolved! Ebay cannot verify new bank account

I have a current Westpac bank account that my Ebay payments go into which is a personal account. I recently opened a new business account with the same bank and upgraded my Ebay to business. After around 8 phone calls to Ebay support and 4 I.T. ticke...

User avatar by • Community Member
  • 1146 Views
  • 16 replies
  • 0 Helpful

No sales (Australia)

Just after some feedback. I usually make between 10 to 20 sales per day, and these sales come through consistently. It's now the afternoon, and I haven't made any sales in around 24 hours. I know this is a very short period of time, but it's highly u...

User avatar by • Community Member
  • 5852 Views
  • 39 replies
  • 1 Helpful

New Help System is terrible.

The way Ebay have changed Help to clearly discourage people using it is really bad. You used to access either chat or phone help from the main page. Now, you have to go through the virtual chat assistance first. Then, if you want to speak to someone,...

User avatar by • Community Member
  • 505 Views
  • 6 replies
  • 2 Helpful

Ebay Liquidated Items information

Hello everyone. After my parcel went into the liquidation pile at the Ebay Global Shipping Program facility at Erlanger KY I made it my mission to investigate the whole process in the dodgy practices. My findings are some what astonishing.It will tak...

User avatar by • Community Member
  • 1600 Views
  • 9 replies
  • 1 Helpful

Posting from Australia to Spain

I’ve recently had issues with a purchase made from Spain whereby Spanish customs did “return to sender” even after the buyer had paid the duties at their end. I received the item back safely and then re-sent (at additional postage cost to buyer), how...

User avatar by • Community Member
  • 892 Views
  • 7 replies
  • 0 Helpful

Resolved! Payment on hold experienced 12 year seller

Hi I sold a ring yesterday. When I went to page to update tracking info after posting the item the message from eBay said “funds will be paid once tracking info is updated”. I went online today and see they have put a hold on my payment until deliver...

User avatar by • Community Member
  • 908 Views
  • 16 replies
  • 0 Helpful

Payment on hold.

Buyer has confirmed he collected the goods but the funds are still on hold. How do I get eBay to release the funds?

User avatar by • Community Member
  • 1108 Views
  • 20 replies
  • 0 Helpful
Labels

Featured Posts

Top