on 31-01-2017 10:39 PM
Hi All
Wondering what is the best thing to do. I've had a buyer on the 11th Jan open a return request, stating item not as described.
I don't agree with the buyer, and it appears they have not read my item description properly. I messaged them via the return, and included pics of my item description. They did not reply to my message, so I sent another 12 days later. It has now passed the date that I was meant to take action by. They still have t replied.
From what I've read on here, it's not a good idea to ask Ebay to step in, so what do I do? Will this eventually time out?
Thanks 🙂
on 31-01-2017 11:09 PM
Yes it will eventually time out if the buyer doesn't respond.
At this stage I would just sit back and wait for either the buyer to respond or for it to timeout.
on 31-01-2017 11:13 PM