on 14-06-2015 12:47 AM - last edited on 14-06-2015 07:39 PM by luna-2304
Recently I Sold ipad to the Customer and after imidiate payment frombuyer.
As requested by the buyer I sent the ipad to the Buyer becuase she already paid for .. What happend next... around one week time I got message from Paypal mentioning buyer lodge a Charge Back case /unnauthorised transaction and they debit $620 from my Account. I contacted paypal immidiately and told everything I did and they open dispute and inform it will take 70 days to investigate. After two weeks time they send me email they lost charge back case and I lost money without doing any wrong ( Satisfy Cutomer..lost Money). I have contacted eBay and they did only return my final value fee and cancel the buyers account. I was so frustrated and I'm 100% feedback Top rated seller. I just want to warn other sellers never sent parcels to address not registed with eBay as you have no protection at all. Any sugessions would be highly appricated to cover my loss. Thanks
on 14-06-2015 02:31 AM
That's awful (BTW that address is a backpacker's hostel). Try reporting to police they may be able to catch the scammer 😞
on 14-06-2015 02:32 AM
on 14-06-2015 03:08 AM
on 14-06-2015 03:00 PM - last edited on 15-06-2015 10:28 AM by li.varia
But is there any chance that HE has been hacked and you just happened to be the victim $$$.
Many unused accounts get hacked......
on 14-06-2015 03:18 PM
Already reported to the ACRON but no reply since then.. dont think local police care this matter..Thanks for your opinian.
on 14-06-2015 03:22 PM
Thanks for the reply. Its my Bad. I was thinking this was genine request and post to the supplied address. Thought I can recover fee from eBay or paypal. But they have no further support as I did the wrong thing.
Only option left is lodge a complain to the FOS. Do you how this work and any chance of sucess ?
on 14-06-2015 03:23 PM
Already lodged a complain but no reply yet almost one month now. Thanks for your opinian.
on 14-06-2015 03:27 PM
Yes I checked that I rang the place and guy answered the phone inform that they have CCTV on premises. Normally when delivered time is recorded on the system so they can check the CCTV on that perticuler time. I might suspect the place but cant go there as long way from Melbourne. Only police can do.
Thanks for your opinian.
on 14-06-2015 03:32 PM
Thanks for the details. Another new address and name. The scamers use someone eles phone numbers and credit card numbers etc.
Also this can be track by IP address of the purchaser. When transaction originates it records senders IP address on eBay servers using the IP address they can track the location. but scammer is spoofe the IP then its no point. But ACRON can do proper investigation they can surely find the person using given IP address, AUS post tracking delivery information etc. But I have no reply from them ..So disspointed. But I will never give up ..