Sales stopped since latest update ??

[rakem2011]

Hi everyone, just wondering if anyone else has had their sales drop or stop since the latest updates??  It is like my shop has been turned off which has never happened in all my years on eBay, it is really weird, any suggestions would be appreciated 

[curraone]

Me too, dead in the water.    Although it does happen every time ebay have a software change.

[asporty]

Dead in the water here also. Just a full switch off since about two weeks ago. Is that when the update happenned?

[the4masters2013]

Add me to the dead as company!

My sales have more or less stopped for this month.

I am not sure of any suggestions which would help.  It seems to happening to quite a few of us and we , I am assuming, sell different items.

Either it is new soft ware causing any problems or the electricity bill hasn't been paid and the lights have been turned off.

[travlyn2012]

It may have had something to do with people being unable to sign in if they were using the Internet Explorer browser.

I was unable to sign in since the last update happened, but was able to do so using Firefox.

I contacted ebay and was told that a lot of people had contacted them about the sign in problems with IE

and was told they were working on it.

Earlier today the problem seems to have been fixed because I was able to sign in using IE.

[Anonymous]

Something is definitely not happening as it should.

[padi*0409]

---

@travlyn2012 wrote:

Earlier today the problem seems to have been fixed because I was able to sign in using IE.

---

I haven't used IE since I joined because of the known problems on eBay with it, I only use Firefox (with an adblocker) and Chrome (mainly for the boards).

I would have thought that anyone who uses the boards would have been aware of the problems with using IE - and not just with eBay, and the fact that it hasn't been supported by eBay for many years now. Though I guess many members wouldn't be aware of that.

[digital*ghost]

This article was posted to a seller group on Facebook - it's an interesting read.

eBay Growth Turns Negative

[travlyn2012]

I use IE more than I use Firefox, have never had a problem using it on ebay.

What I have noticed is that IE pages load quicker and if I upload a photo it is quicker than Firefox.

When I contacted ebay they said they had been inudated with people not being able to sign in with IE,

(guess a lot still use IE)

and were asking for email addresses so they could added to the list of complaints.

Hope that it was the reason for the slow sales that members have mentioned.

[padraicpaul91]

Sales not great but still have lots of views and watchers added. I'm thinking more it to be an outside ebay issue: a reluctance to buy.