on โ06-09-2021 08:14 AM
Sold an item last week, received payment, item sent. Item has now sold again to another buyer, even though it was only listed once. I have cancelled the new sale, but am disappointed that I've been charged a cancellation fee as I don't feel this was my mistake.
on โ06-09-2021 10:06 AM
What was the fee? All else aside, the most it should have cost is 30c as all other fees are reimbursed when an order is cancelled and fully refunded. (I'm not saying this fee is necessarily justified, just it's the only one I know of that would have applied and is not refundable).
Unfortunately this does happen from time to time, occasionally items of mine that I know 100% were out of stock on eBay (because I set the quantity to zero myself), will suddenly have quantity replenished and then sell out of the blue. Other sellers have had items mysteriously relisted. You can try hopping on to chat and see if they will credit the fee, but most of the time eBay will blame this sort of stuff on anything/one other than themselves, so it may be a frustrating convo.
on โ06-09-2021 10:15 AM
It looks like back on 26th of june, you have created 2 separate listings, 4 minutes apart.
โ06-09-2021 10:35 AM - edited โ06-09-2021 10:36 AM
Check your listings, you also have another NIN Promo listed twice, again created 26/6 , 4 minutes apart.
โ06-09-2021 11:27 AM - edited โ06-09-2021 11:29 AM
You have several duplicates of some listings.
You have 3 x NIN listings at different prices. Two look the same, but all three have pretty much the same heading. Two were created a few mins apart.
You have 2 x Greg Puciato Vinyls at different prices, but they look the same. They were both created a few mins apart.
on โ06-09-2021 03:44 PM
Cancellation fees? whaaaa
Don't suppose there's a cancellation fee if the buyer didn't pay after four days?
on โ06-09-2021 06:52 PM
@motor*magz wrote:
Don't suppose there's a cancellation fee if the buyer didn't pay after four days?
Why shouldnt there be, eBay still provided a service, not their fault the buyer didnt pay
on โ06-09-2021 07:11 PM
But that is not your issue. Your issue is with listings you duplicated yourself, when you had only 1, that subsequently sold. And you were paid for.
I can't see anywhere in your complaint about NPB's. Given that eBay would not be charging you until they were PBs.
on โ06-09-2021 07:14 PM
Sorry, not you.
Your issue would appear to be off-topic and irrelevant to this discussion
on โ06-09-2021 07:31 PM
Sorry i asked ๐