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@knewdoors wrote:this whole show is RIGGED...what a joke...
Like most sellers, I take exception to "didn't arrive by the ETA" = "seller didn't post on time", which is the wording eBay uses on the seller standards page (that is, they literally say "orders that weren't sent on time" in the stats when a buyer says "no" to the "did it arrive by..." question, which everyone knows is not the only way an order will arrive after eBay's ETAs, so it feels like a biased assumption / accusation and conviction with little regard to anything.
It's rigged, for sure, but IMHO it's towards the goal of getting as many sellers as possible to use tracked postage, and the stick method is the only way eBay know how to acheive these kinds of goals (I'm not saying that makes it right, as I not only dislike most of eBay's methods, but I'm directly opposed to them; also my business would be affected significantly - in a negative way - were I forced to use tracked postage on all my orders, so I resent all the ways I have to tailor my business practices around avoiding whacks from eBay's stick(s). I'd much rather have a 1-day handling time and let people know I post quickly, than give the impression I'm a bit slow to post in order to avoid eBay constantly rapping my knuckles and muttering "bad seller, bad seller", particularly for things that are not within my control).
As much as I dislike a lot of eBay's policies, and a lot of how they implement them, I also see the advantage to them in trying to corral as many sellers as possible into providing consistent service standards, and / or trying to create realistic customer expectations (which is not to say I comply with all of them, because I don't 
). I just wish they found a better way to do it.
@digital*ghost wrote:
@knewdoors wrote:this whole show is RIGGED...what a joke...
As much as I dislike a lot of eBay's policies, and a lot of how they implement them, I also see the advantage to them in trying to corral as many sellers as possible into providing consistent service standards, and / or trying to create realistic customer expectations (which is not to say I comply with all of them, because I don't
I have to agree with digital ghost.
I don't think the whole system is rigged as such, but I do understand that sometimes the ebay way of wording things or the ebay rulings can be pretty harsh on sellers. Even unfair at times.
But on the whole, the policies have worked and ebay has achieved some of what it wanted to achieve. Over the last few years, ebay has made sellers focus on delivery and delivery times and that was something that was certainly missing in the early ebay days.
I do think delivering 'consistent service standards' was something that, like it or not, they did need to concentrate on.
The economy seems to be slowing & from what I am hearing, may be the worst it has been in the last 7 years, so to retain business (or maybe even gain some new customers) ebay will need to seem consistent, reliable, competitive.
I don't think ebay will let up on its policies as such though it often seems to tweak things. All a seller can do is work within the policies and try to develop strategies within them that work for them, whether that means having a slightly longer handling time, sending with tracking or whatever.
