Seller support

ketoone
Community Member

Time and again ebay, and ebay support has failed sellers in the following:

1. Not properly investigating, and neglecting facts.

2. EBay does not facilitate video evidence. This leads to fraudulent claims by some buyers resulting in forcible refunds by the seller and monetary loss to the seller.

3. That buyers continue to receive greater support at tge expense of innocent t sellers and this inquality must be addressed and rectified.

4. There is no availability for sellers to lodge complaints against rude and incompetent ebay support agents.

Ebay support must not be the final arbiters by arbitrarily passing judgement on sellers without appeal.

 

 

Message 1 of 14
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Re: Seller support

It is not going to stop

 

They are automated emails sent by eBay bots

 

Nor will it stop unhappy buyers posting they are unhappy

Message 11 of 14
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Re: Seller support

You are free to disagree with me.

However I mentioned nothing about the things you have mentioned.

 

Sellers are a dime a dozen... it's buyers that you need.

Imo sellers that ignore a basic feedback policy multiple times should not expect help from eBay.

 

Btw you did not answer the question I asked you.

Message 12 of 14
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Re: Seller support

Did you upload NEW evidence?

Message 13 of 14
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Re: Seller support


@ketoone wrote:

I have appealed and was rejected without reasons. 


Are you ketoone or boyblue?

 

Hard to keep track if you swap id's.

 

I was replying to boyblue's 31 (now 32) neutrals - lucky that they gave neutrals and not negs which they could've easily done.

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