Sellers listings require feedback or blocked

[miss_ivymeadowsweet]

Thoughts please on Sellers listing practises as stated on all listings
Any buyer who does not complete transaction with feedback or leaves neg will be blocked from future auctions.
Is this against eBay policy ??

[*crikey*mate*]

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@thecatspjs wrote:
Can't see the fine line line myself ?? Seems pretty clear cut IMO

Selling a night(s) of accommodation (which is the actual service purchased) with a booking confirmation / redemption requirement (sent digitally) is very different to me than selling a digitally delivered pattern ( which is the only goods and service purchased).

Unless of course the accommodation was being provided via virtual reality link 🙂

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but that's not what we are talking about

eBay classified this sale as a good due to the nature of the listing and the failure to meet their requirements pertaining sale of such vouchers.

the sale is for the voucher to access the accommodation

just like a tickert to access a show

this seller is not affiliated with the "service being sold" they even say so in their listing) and thisd is a requirement of eBay, that they not be a third party.

 and ity is this sale that we are discussing.

[thecatspjs]

Within clear guidelines - travel vouchers, including those for accomodation, are permitted to be sold on eBay. 

Buying such a voucher that clearly outlines the services purchased, is NOT purchasing digitally delivered goods. 

The services being sold are very clear in the listing

.You are bidding on a XXX voucher ownership.

• The voucher provides 1 x night hotel accommodation for a Wyndham Resort Coffs Harbour Terraces
• Voucher valid for 12 months.
• The room is a 2 bedroom self contained apartment. 
• Max 4 guests (ideal 2 adults + 2 children)

Paypal classify this type of purchase as a service.

eBay policy identifies this type of listing as a travel service

[thecatspjs]

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@diamond-halo wrote:

this seller is not affiliated with the "service being sold" they even say so in their listing) and thisd is a requirement of eBay, that they not be a third party.

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the seller is associated with a company that is a time share owner of the accomodation.  Their listing says so.  This is allowable by eBay as long as the listing clearly states this, it does.

On topic, the seller has lengthy terms and conditions indeed, however this is not unusual most travel agents do

I would speculate that their conditions around ebay feedback probably reflect some bad experiences they may have had with eBay buyers.

[miss_ivymeadowsweet]

Whilst they may have had some bad experiences with buyers as most of us have that doesn't give them the right to demand feedback as stated in eBay's feedback policy guidelines .
I had purchased voucher and had not had chance to leave feedback 10 days so seller blocked me I found this out when I went to bid on another auction she said I was blocked for not completing previous transaction ! Not really good seller practise as not everyone leaves feedback its not compulsory !!! This seller seems to think it is and to deem certain questions irrelevant that can also get you blocked these are insane TOS

[ajarnjenny]

Ok, can I offer a service to tutor someone in the art of which I have great experience. Not sell the pattern, just offer the service to allow them to be able to make the item. 

I would think that tutoring is a service, wouldn't you? If I decide to send any additional 'tutoring materials', wouldn't that be my business?

[ajarnjenny]

Holy Moley! So.........I can sell my patterns as a voucher for instructions?

I will have to look into that! 

[thecatspjs]

Maybe read the ebay guidelines on voucher selling.

OP whilst I think the sellers request for feedback in a limited timeframe before someone has even used their accommodation is dodgy - they do note their conditions of sale in their listing upfront and it is quite clear that customer service and communication are not high on their priorities so there should not be any real surprise about their blocking you IMO

[miss_ivymeadowsweet]

I purchased on 2nd Feb and these terms where NOT on the sellers listing at that stage so yes I was totally surprised at the action taken I would never have purchased from a seller with ridiculous terms as these top of page on that listing was like our Facebook page there poses another question is that allowed so to be clear feedback demand was not on the listing I purchased .

[davewil1964]

As you're already blocked it won't make any difference to you if you leave negative feedback. And mark the DSRs down on relevant points.

I am primarily a seller and I think this seller drags the rest of us down.

[ajarnjenny]

If they now are demanding that no neg feedback be left or you are blocked, kind of makes you think that they have got some negs, doesn't it?

It would put buyers off, seeing that they have, in a roundabout way, admitted to getting negative feedback.

Wouldn't a buyer wonder why they feel that they have to announce that?