@kitty-kat-kollection wrote:
Sooo...I was wondering, just out of interest, if these sellers are omitting almost all details of their items to avoid having these cases lodged against them. If they don't describe the item, then technically how can a buyer say the item was not as described?
That can contrinute to it, absolutely.
I started out selling clothes and provided as much detail as possible, and maintained that the more detail you provide, the fewer problems you would have, not only that, but if you're prepared to sell online, it's far better to cater to all the customers who buy in good faith than the few who don't....but that was well before we had the MBG here and any discrepancy between what the buyer expects and reality can = INAD. Defensive listing tactics are an inevitable response to the environment eBay has put sellers in, but it just creates new problems, IMHO.
If I still sold clothes, I suspect I also would be much less inclined to provide personal opinion / assessment of the item, because it can be so subjective, especially when it comes to sizing, fit and condition, as in there is no consistency to these concepts in clothing - eg, in my descriptions, I would include things like the weight and the feel of the fabric, how stretchy it was, the kind of fit the items were designed to have - as much as possible that can only be determined by having the item in hand. Condition descriptions of used items were always really difficult for me so I would actually describe what it wasn't rather than what it was (i.e. instead of saying "good condition" I would say stuff like "doesn't look perfectly new, but there is no damage, pilling, holes, loose buttons..." or whatever was relevant to the item).
Measurements are unfortunately really manipulable by how you lay the item out, and don't take into account how the item is supposed to fit (which is why tags will say "to fit bust XXcm, to fit waist XXcm" and so on), so I'm not surprised sellers here have taken to not including them.
3BrNBBRz4UYdo+!~~60_7.JPG "chameleon54"){kind=avatar}
