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Forum Posts
covid19 is ebay looking after sellers ratings, delivery times and defects during lockdown
most sellers will know the huge delays in backorders and postage times, and well is lockdowns and supliers being offline. how is ebay treating you as a seller?
Ebay feedback and seller protection
Hi, I recently have had a negative feedback left on my ebay account as I had to cancel an item due to it being too large for ebay postal services, on speaking to a John from customer service I was told that it cannot be removed unless the buyers agre...
Resolved! How come I can get negative feedback when I have done nothing wrong
I am so mad had item listed was bid on sent invoice and several reminder emails after two weeks sent email saying because if bad exoerience with another seller wasn't going to pay for it.Lodged non payment now gas given me negative feedback and I hav...
Pricing ranges limit the ability to sort item price effectively
Hi All,This is more of an observation rather than a query.I'm finding more eBay sellers quoting a range of prices for an item. For example, if I look up 'dog collar' I'll get a listing of dog collars with many items listing a price range of $1.00 to ...
9 Items listed, only one shows in search
For example, I have 9 Tea Towels listed, yet only one shows up when I search for them. If I add the word Linen, then I get a few more.... what the? Same goes for Aprons of which I have 7 listed... not all show up.Discovered this by accident when sort...
why is eBay monopolising on sanitary products like hand sanitiser and surface spray
i am a seller on ebay for many years now and i have a company that makes cleaning products an in this time of need i was selling my products to customers on ebay for bulk prices that i charge my large clients like pharmacys and supermarkets. my produ...
Buyer Making False Claim
I recently sold an item that was listed with a photograph and a description. The buyer requested a refund as the item did not match another item in her possession - so essentially a change of mind.I declined, referred to my returns policy as well as ...
Mandatory negative feedback for non-paying buyers
Hi, Rant commencing. I am so incredibly sick of buyers who don't pay and don't communicate in any way and don't respond to any attempts to help them or get answers. Does anyone else think eBay needs to revisit their stance on no negative feedback on ...
How do I print an invoice for the item I just sold?
Where has the option to print an invoice gone? All I can find is print shipping labels or packing note.
Refund from buyer because items arrived broken.
I have received a request from buyer in China for full refund of postage,items and duties. The buyer claims the items arrived broken and also cut his finger when unpacking. For my part the items were extremely well packed. The common thread in all my...
Hi, I'm very frustrated. My add says its active, email from ebay says its listed but cannot find ad
my add in my ebay says its active, email from ebay says im listed, but when search for add cannot find even with id number. when i click on my sellers id it says zreo items for sale. I'm very confused, please help
International postage
For the last two days I have been unable to post international parcels from my local country SA post office, including UK, US and other parts of Europe. I have not found any information online regarding this ban. Is anyone else experiencing this?
Free insertion fees until June
https://sellercentre.ebay.com.au/covid-19-coronavirus-updates/insertion-fee-relief
how can Quilton rolls be delivered at the price ?
I can't see how these can be delivered at the price ( and a reasonable profit made ). Does e-parcel have a special rate for bulky items ?
Google Play Gift Card Scam
Just wanted to warn other sellers about a scam where a buyer makes an offer on an item you are selling, then asks you to contact them outside ebay because they have questions regarding the item or transaction. In my case, they requested I buy a Googl...
