Selling

Do buyers now have 60 days to return items?

I believe the timeframe to return items not received, faulty, etc was 30 days. I have had a couple of buyers start one of these returns well after 30 days. Has the timeframe increased?

Resolved! Can the Russian ebay exclude certain counties for postage.

A business client is saying they cant for international post. I cant see they would allow it for everyone else but not Russia lol.If you can can someone screenshot it where they can or use the windows snipping tool to do soThanks

Maybe need to upgrade my listings

After looking at this item 223857037059 and her other listings I now know what I am doing wrong,obviously a coat hanger just doesn't cut it.What do you think?

return policy protocols revoked with no resolution even though rules state differently

OMG the frustration with the system is mind-bending. ok so i sold an item in the add it clearly states that in certain situations it will not work and this is outlined in the add. said customer decides to buy it anyway to see if it might work (his wo...

Closed Store - ZEROED stock levels - still getting fees and charges - help?

Hi Guys I have recently undergone a marriage breakdown - and my wife has taken out an order, so that I cannot access my stocks. I have continually updated eBay about this - and shut things right down - been told that the issue was sorted - only to ge...

automatic relist fees

Hi, yesterday I listed 4 items and ticked the auto-relist box as usual.However, when I ticked the box it now states that I may be charged for relisting and that the relist will use one of my free 40 monthly items. So once my 40 listings are used I wi...

Resolved! Lady waited 3 hours after auction for me to reply. Got bad feedback because of this!

I was at work when my auction ended. As soon as I returned home I checked my auction results. A lady who bid at the last minute had left a message saying she was in the neighborhood and could she pick up now. I sent a polite reply saying it was OK wi...

It appears sendle have scammed me of almost $400, I would recommend to anyone to never use sendle

It appears sendle have scammed me of almost $400, I would recommend to everyone to never use sendle, they lost my product when sending to the customer, it took two months and they lost it advising they investigated the lost product and found they cou...

Australia post increase pre paid satchels, advised ebay twice and no response

I have now advised ebay that Australia post have put up all their pre paid satchels and that these need to be reflected in their postage rates as buyer's are not paying enough upon a sale. They haven't replied. Any idea how to get them to fix this?

As seller's are we just supposed to just accept these kinds of things?

Postage Return Label CostDear ebay customer,As you know, under your return policy, you have agreed to pay for the cost of return postage when a buyer returns an item purchased at your store. eBay usually adds these return postage costs to your monthl...

Continual eCheque Payment

Item sold sometime early december and was paid by eCheque. Sent a message when it did not go through and they replied and paid again by eCheque. Now for the part I cannot understand, everytime the eCheque is cancelled (5-6 days I think) by Paypal due...

Resolved! So much for "3 strikes and you're out!"

Wow, the feedback system doesn't t seem to work!I've been pretty lucky over the years with buyers, but of late, have been cursed with bad buyers.The latest non payer emailed soon after purchase and brightly advised, "I'll pay Friday!" (4 days post sa...

Paying for a combined invoice with eBay gift card?

I need to send a buyer an invoice for multiple items with combined postage, and they want to pay with an eBay gift card. I'm assuming it's the same as if you checkout without requesting total (there's a field to enter the gift card code)? Anyone know...

anyone know a good transport company Brisbane to Sydney ? thanks

hi good transport company for an item 80cm x 50cm x 50cm and wieghs 60 kgs

Resolved! Problem listing item

I keep getting "Oops, it looks like you missed something. Please fix the problem below." but no items are in red or have a notation. ??? Help please.

eBay

More Knowledge. More Possibilities.

Announcements

The eBay for Business YouTube Channel

Seller News: April 2025

Forum Posts

Do buyers now have 60 days to return items?

Resolved! Can the Russian ebay exclude certain counties for postage.

Maybe need to upgrade my listings

return policy protocols revoked with no resolution even though rules state differently

Closed Store - ZEROED stock levels - still getting fees and charges - help?

automatic relist fees

Resolved! Lady waited 3 hours after auction for me to reply. Got bad feedback because of this!

It appears sendle have scammed me of almost $400, I would recommend to anyone to never use sendle

Australia post increase pre paid satchels, advised ebay twice and no response

As seller's are we just supposed to just accept these kinds of things?

Continual eCheque Payment

Resolved! So much for "3 strikes and you're out!"

Paying for a combined invoice with eBay gift card?

anyone know a good transport company Brisbane to Sydney ? thanks

Resolved! Problem listing item

Featured Posts

NEW buyer education videos on your Refurbished listings

Exciting News – eBay is Coming to Retail Fest!

Changes to our Illegal drugs and drug paraphernalia policy

Removing "Make an Offer" option when setting up a ...

Check your listings for Make An Offer, enabled by ...

Problems with invoices

Anyone selling to America - interesting read

eBay cross-pollinating on FB MP