Sent correct fabric to buyer he says navy not black can prove it is black but eBay make me refund

Sent correct fabric to buyer he says wrong color listed as black sent black eBay made me refund  money unhappy seller

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Sent correct fabric to buyer he says navy not black can prove it is black but eBay make me refund

lyndal1838
Honored Contributor

Welcome to the ebay Money Back Guarantee where the buyer is always right and the seller just has to cop it sweet.

 

As a matter of interest, how did you plan to prove that you were righta/

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Sent correct fabric to buyer he says navy not black can prove it is black but eBay make me refund

 I was going to send ebay a sample but they said would make no difference .Sellers provide income for eBay but get treated like **bleep** eBay run by dumb robots 

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Sent correct fabric to buyer he says navy not black can prove it is black but eBay make me refund

Hahaha - send ebay a sample.  What if every dispute did that?

 

Do you think ebay has the time or staff to deal with the millions of disputes that way?

 

Did you ask the buyer to return your item before the refund?  At least you could get your

item back.

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Sent correct fabric to buyer he says navy not black can prove it is black but eBay make me refund

Correct Fabric sent so refunds should not apply it’s like dealing with kids FRUSTRATING 

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