Should sellers be able to leave negative feedback for non-payments?

[2011emc2]

As a first-time seller, I had a buyer who didn't pay and didn't bother to contact me or respond to my emails. I opened an ‘Unpaid Item’ case, which again got no response, and closed the case today.

Yet the only feedback option available to me was to leave 'Positive' feedback for this buyer.

Really, eBay???

This 'buyer' still has a '100% positive' feedback rating on eBay. How is this honest or fair? Shouldn't a feedback system allow members of a community to comment on their actual dealings with people in that community?

Little wonder some sellers try to sneak in negative comments using the positive feedback option, to try to warn other unsuspecting sellers. Yet eBay deletes these from buyers' profiles.

I think eBay should change its feedback policy in order to allow equal footing for buyers and sellers. So sellers would be allowed to either: (a) leave negative feedback - if only for non-payment; or (b) automaticallly note non-payments into each buyer's feedback profile, so these are clear for all to see.

It's not a problem to demonstrate that a buyer hasn't paid. Why not give sellers the same rights as buyers to leave honest feedback? Wouldn't everyone benefit?

I didn't ship the item because payment never arrived or cleared.  Still, what a negative experience, especially the shocking attitude toward sellers whose fees sustain and enrich eBay.

What is your opinion on eBay's feedback policy for sellers?

(Newbies: FB = feedback, NP = non-payment)

[huaershop]

Dear ,

Hello to you.Yes.The ebay only allows the seller to leave positive feedback for the buyer.But the buyer could leave both negative and positive feedback for seller.

They said it is to protect the buyer.

Upset!

Sometimes,we refund and get the negative feedback ,too.

😞

[rumplebear1951]

Posting inane comments on multiple threads will NOT get anyone to look at your listings...

[mowermum]

Not sure if your reply was directed at me but:

Inane comment - I don't think so

Multiple thrreads - what's that???

I was just making a comment because seller's spend a lot of time preparing, taking photos, describing, packing, sending their items - shouldn't they be allowed to leave a negative comment for a bad buyer to warn other sellers.   Equal rights.

All a buyer has to do is bid and pay - not a big effort.

I am not an online business and don't intend to be one, just having a garage sale.  I shop on ebay and pay promptly and expect the same courtesy when others buy from me.  If you can't pay don't bid, or at least make contact with your buyer.  If you can't do that then you should expect to receive negative feedback.

[rumplebear1951]

No, mowermum it was not directed at you...it was directed at huaershop /happyshopping20091118...who regularly posts comments and calls OP's "dear".

The sole aim of these comments is to get people to look at thier listings in China.

[leader-of-the-band]

I am sure the inane comments being referred to come from huaershop (Hong Kong eBayer).  Similar thing happened for a few days from happingshopping or similar ID.  They post broken English comments that offer no help or simply agree with advice already given and they spam the boards commenting on every thread.

[mowermum]

Thanks for clearing that up.  I only buy from Australian sellers and support Australian Made whenever possible.

[viewmont1071]

bumpety bump bump...did I see another negative positive feedack thread

[leader-of-the-band]

viewmont . . . . . must you?

[davewil1964]

Dragging up old threads does not make the issue more relevant. or prevalent. Or important

[viewmont1071]

LOTB yes

davewil...then why comment?