The neg is already on page 3, I wouldn't worry, don't think it will effect your sales.
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You could be right but I was surprised to see this take on it.
Maybe I search differently, but when I do bother to look at a seller's feedback, what I do is click directly on the negative or neutral number in the summary at the top.
That takes me directly to those particular comments and I would not have a clue what page they are actually on.
I usually read the comments and the date eg 'This month' or '6 months ago' etc
The more recent the negs, the more attention I pay to them, but I also look at the ratio of positives.
Not sure how everyone else does it.
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In the current case under discussion, I don't think the seller is a bad guy (going on what he has written on these message boards). He has said it was a mistake.
But if i were going in cold without the benefit of these boards & read the neg then looked at the ad, I would be gobsmacked.
An ad that says it is a large part of someone's stamp collection & even shows a photo of one album open with stamps in it, would have me agreeing with a buyer who made the comment that the books came empty & the ad had been misleading.
I think the seller really shot himself in the foot with his reply that the buyer could have asked. If someone writes that up for auction is a large part of their stamp collection and shows a few pics of stamps, a buyer should be expected to ask if stamps come with that??
Perhaps better to have just said sorry, description should have had more detail, will refund.
As buyer, the feedback & reply that is actually there would worry me & yes, that neg would make me wary. Things will improve as soon as the actual ad is not showing any more.
