So had 100 per cent feedback over 16 years why down to 93 percent with one bad feedback

[bjlcr]

Have been selling since 2002.had 100 per cent feedback .Then got a bad one back in February which took me down to 93 percent.

Now have another 8 good fedback since then but its gone up 1 percent.

How can 1 feedback take me down to to 93  percent.

Then 8 good ones ,take me up 1 percent

crazy

[countessalmirena]

The positive Feedback percentage is calculated based on the total number of positive and negative Feedback ratings for transactions that ended in the last 12 months, excluding repeat Feedback from the same member for purchases done within the same calendar week (eBay time).  

The equation is: Positives / ( Positives + negatives )

[digital*ghost]

To put it in perspective...

1 negative in 100 positive = 1% of all feedback is negative

1 negative in 108 positive = 0.925% of all feedback is negative, a 0.75% difference

As you can see, the addition or 8 more to the higher number, doesn't do a lot to reduce the percentage of the lower number. 

[kopenhagen5]

You have 17 positives and one neg for 12 months.

1 divided by 17 = 0.0588 x 100 percent and rounded up is 5.9

100 - 5.9 = 94.1 % (your current feedback percentage)

[countessalmirena]

It's a bit disheartening, bjlcr. By entering the details into this eBay feedback calculator, you can see just how many positives would be needed to offset that negative.

Your current feedback score is 94.1%.
Your desired feedback of 100.0% can be achieved by gaining 1,984 additional positive feedbacks or waiting for 1 negative feedback to expire.

However, to reach 99.5%, a less intimidating 165 additional positive feedbacks would be needed.

[bjlcr]

 Ok I might as well move all these listings to my other user name..After having this user name sonce 2002 I will have to get rid of it for one buyer giving me one bad feedback.Crazy

[kopenhagen5]

Keep one account for selling and one for buying.

The neg disappears from your % rating after 12 months and you will be back to 100%.

Besides, once the feedback goes to page 2 no one looks past page one. So just buy a few small items you need, the neg will be on page 2 before you know it.

[melbourneclearance]

Ebay is a brutal place for low traffic sellers, and there are people out there who know this and take advantage of it. Low traffic sellers are held at ransom by dishonest buyers (in general, not specifically about your case as I do not know the details).

I would have to disagree about keeping selling and buying accounts separate. I have several shop and non shop accounts. If I open a new shop, that account is very vulnerable to unreasonable buyers demanding everything under the sky in its first year. To counter that, I buy everything from that account - packaging tapes, different sizes boxes, plastic bags, stationary - everything I need in all the other shops and in my daily life. I buy either from different sellers or the same seller but not in the same calendar week, that way you get positive feedbacks from these sellers, increasing your positive feedbacks count and reducing the effect of any negative feedbacks.

[kopenhagen5]

Sorry didn't make myself clear.

If the OP swaps his listings to the other account as he states then the suggestion was to buy on this current selling account rather than closing it.

Keeping the other one for selling and this one for buying until the neg drops away.

[springyzone]

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@countessalmirena wrote:

It's a bit disheartening, bjlcr. By entering the details into this eBay feedback calculator, you can see just how many positives would be needed to offset that negative.

Your current feedback score is 94.1%.
Your desired feedback of 100.0% can be achieved by gaining 1,984 additional positive feedbacks or waiting for 1 negative feedback to expire.

However, to reach 99.5%, a less intimidating 165 additional positive feedbacks would be needed.

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That is really interesting and to me, just seems so out of kilter.

This person has only received one neg and needs at least 165 additional positives to help offset it?

Over the top.

The only thing I'd like to say to bjlcr though is that neg won'[t necessarily affect sales. As a buyer, I'll admit I always click to see the negs. It doesn't matter if they were on page 2 or page 20, I see the negs in a nice straight little list. If I can see a seller has been reasonable though in trying to address any problems or if I can see a buyer was just a drongo, it doesn't stop me from buying. I find most sellers have some negs & neutrals, especially the big sellers, yet my experiences over the last few years with them have been fine.

My only concern though would be I think you could have answered the neg better.