on โ07-12-2012 09:32 PM
Why on earth do the so called "experienced sellers" - which is pathetic in itself - continually bag out the new people asking a question? Please enlighten me - everyone was new once ๐
on โ08-12-2012 12:28 PM
A lot of the tangential answers generally point out where a member could improve their practices. I would not consider it rude for somebody to point out where I'm stuffing up, regardless of whether or not that was what I asked about.
I guess I don't have a thin skin.
on โ08-12-2012 12:54 PM
Indeed dave, a thin skin and the AC are not a good match IMO.
I learned that the hard way :^O
on โ08-12-2012 03:06 PM
Why on earth do the so called "experienced sellers" - which is pathetic in itself - continually bag out the new people asking a question? Please enlighten me - everyone was new once ๐
it can come down to lack of mutual respect. Take the bit of your opening post where you write "so called "experienced sellers" - which is pathetic in itself", this would be like a red rag to a bull for some and be considered an inflammatory comment, and disrespectful.
If that part of your post is referring to the feedback scores of the "experienced sellers" that you are complaining about then it is flawed as most of the experienced sellers on these boards do not post with their primary selling account ID (for good reasons too).
I agree with you that there are some posters who delve into areas in which advice is not originally sought - like listing descriptions, feedback left etc. - and this can be a source of frustration and annoyance for newcomers.
A lot of the time this is justified by the poster by the fact that many OPs/posters complain about members breaking the rules, and delving into these areas shows that the OPs too do break the rules. In these instances the posts are designed to educate the OPs/posters so that they do not break the rules.
Ultimately, the best advice I can give newcomers is to learn about the "ignore" link for posters they feel are unduly critical of others. This way they need not even see the offending posts . . . . . but they will miss out on a lot of good, factual and helpful advice as they will not see any of their posts, not even the ones where great advice is offered.
on โ08-12-2012 05:33 PM
Leader of the band, that may be true, but it's difficult to ignore anyone on the advice boards without knowing what suggestions had already been given.
Now that would just be "numpty".
on โ08-12-2012 08:37 PM
I think you are referring to a couple of threads on the Answer Centre and if so then I would like to say that there was bit of blame with both sides but as it is one poster against many other posters then it does look like a lynch mob.
Chill pills all around for the AC.
Some first time posters do start multiple threads on the one topic and it is usually because they can't find their way back to the first thread they started so it is usual to suggest they delete one of the threads so that all answers are in the one place, however there is a nice way to suggest it and there is a tactless way to suggest it, me I am abrupt both here and in real life.
I don't like posters being questioned about whether or not they made purchases because I am sure that if the item costs over $200 then it won't show if you do a search of their recent purchases and if I know that then all the others offering help should know it, too. To question their purchase history can be misinterpreted as accusing them of lying so once again there is a right and wrong way to ask such questions.
By posting on a forum about a problem with a purchase or sale then a lot of people are going to look at the poster's listings and that then leads to all faults being pointed out. I think if it is a policy violation then it is a good idea to let the person know so that they have a chance to correct the problem before they are reported or have more sales go bad.
Most accept the help and the manner in which it is given but a small number don't like any mistakes being pointed out to them and go on the attack. No one knows how any advice will be received until they give the advice.
I could go on and on but I think you should get what I am saying.
Posters that are too abrupt, too jaded or looking to get a laugh giving advice to a volatile personality just doesn't work.
Most times it works out OK.
However I would love to see the end of the silly nonsense of voting for each answer given on the AC.
on โ09-12-2012 01:11 AM
"because I am sure that if the item costs over $200 then it won't show if you do a search of their recent purchases and if I know that then all the others offering help should know it, too"
I've never heard of that before. Is it something new ?
When buyers have posted on the boards about being scammed after winning laptops, mobile phones etc all over the amount of $200, we've been able to see the items in their bidding history.
If you have a look at the bidding history of the OP in this recent AC thread:
http://community.ebay.com.au/question/Selling-Ebay/People-Mislead-Want/600154804?#msg604994979
you can see that the OP has won an item for $880 and another for $935.
on โ09-12-2012 01:33 AM
I think ebay are a bit selective with showing a full search these days.
Not just these days. They have been for a couple of years now and it's not just higher priced items, it is all items.
on โ09-12-2012 09:13 AM
Lot of questions cannot be answered correctly without looking at what people bought or sold. The value of the item is important, as is what the seller has in their TOS. Most wrong answers are given when the person answering did not check the OP's history. When we notice faults with seller's TOS why should not we point them out? It can only save them hassle in the future, most people appreciate it. Some get their hackles up, well, that is their problem. Some turn aggressive and abusive without any real reason at all.
I remember many years ago, when I asked my first question here, i was somewhat takan aback when I realised people can look at my purchase history. But i quickly realised, that by being able to see the whole listing the experienced person was able to give me advice how to handle the problem.
on โ09-12-2012 09:20 AM
I hear you Georgia, I am not a new seller (and I have a posting ID so that my activity remains private to me, suggest you do the same) and have been involved in the same situation. These boards are open to everyone, ask whatever you need to, it should only be people that want to give helpful advice reply to it. No idea why others would even bother? Majority of people are great.
on โ09-12-2012 09:57 AM
When doing an advanced search of a buyer's recent purchases, using a15 days, at the top of the list is statement by ebay that not all purchases are listed.
Sure they show up sometimes but if someone is seeking help with a purchase of $600 then don't expect to see it listed and don't
doubt the buyer's word.
Once feedback has been left for the item it will then be on public view