Sold an item, no contact from buyer!

[njje06081013]

Hi guys,

Just wondering if you can give me some tips. I sold a bed on Wednesday night. It sold for 425! I was pretty shocked, but anyway... My first thought was concern because the buyer has 0 feedback. My husband reminded me that everyone has to start somewhere so I was hopeful. My ad specifically stated contact must be made within 3 days and pick up within 7 (although to be honest in terms of pick up I'm flexible, it's more the contacting me part that is a big thing because I have been mucked around before and ended up never being able to contact the person). So I sent an invoice at the end of the auction. I didn't hear anything. So yesterday morning I sent another invoice with a note saying "just a reminder that, as per the conditions of sale, you must make contact with me within 3 days from end of auction. My mobile is xxxxxxxxxx, please feel free to text or ring, or message through eBay". So I have still heard nothing from the buyer. 3 days from end of sale is officially tonight. I don't know what to do. I should have known it was too good to be true, I always get screwed around! My friend thought I should wait until tomorrow and then message again to say I will extend the time until Monday afternoon and will then extend a second chance offer to the next highest bidder (who most likely doesn't want it now, I have never had anyone accept this and usually have to relist item another time). I am happy to do this if I have to but I'm also thinking I'm just wasting my time. She said a bonus of me doing that is that I would be able to prove I have been fair and get any possible negative feedback from the original buyer removed. But I don't have the patience! Plus, I have an address for the buyer but not a phone number so there isn't much else I can do to make contact.

So, I thought I would try and get a few more opinions from the eBay community as they have always been great help in the past. What do you think I should? How do you guys feel when someone buys something with 0 feedback to their name? Am I being a little harsh to be wary of that? I guess at one point I also had 0 feedback, but then I didn't jump in and buy a $400+ item right off the bat either.

Why would someone buy it if they weren't going to follow through though? Grrrrrr!

Ok, thanks for your time.

Melissa 🙂

[phorum_junkie*]

Saying buyers have to contact you is just a waste of cybertype, there is absolutely nothing in the ebay rules that says a buyer has to contact a seller other then by making payment within 4 days + 4 more dispute days.

Your newbie buyer is either a time waster or a numpty, either way you have done your part by trying to contact them and giving them your contact details so just wait until the 4 full days are up and if they haven't paid open an unpaid item dispute.

[i-once-was-bump]

You  said contact in 3 days and you have already sent 2 invoices and you say the 3 days is up tonight.

You have now tried to phone the several times.

I think you are too impatient to be selling on eBay.

You can't just sit back and wait after the end of an auction but instead you spend three days stressing about lack of contact then this is going to be a very stressful place for you.

I used to sell a lot of pick up only items and I would advise you to be prepared for each item to take 2 weeks from end of auction to collection by buyer.

Most transactions will be completed well within the 2 weeks but some won't be and you are much better off selling to the first buyer even if they are a bit tardy rather than relisting or worrying about second chance offers.

Learn to relax, then you will start to enjoy the whole selling on eBay thing.

[koalablue12]

I have to agree, patience is a virtue, and is never needed moe than here on eBay. Please remember

1. that not everyone is at the copmuter 24/7,

2. it is the weekend, they could be away,

3. any number of reasons they have not responded immediately

. I usually wait 7 days (eBay send reminder on day 4 anyway) if no response to my reminder on day 7 by day 10, then I would go to dispute. As far as contacting the buyer, I really believe the contact via ebay and my reminder is anough, and would not waste my time or money on a phone call. JMO

[patchoo78]

To be perfectly honest, if I were the buyer of that item and you had sent me 2 invoices, and tried to call me after the 3 days (which id not even enforceable) was not up; that would only make me wait longer before contacting you..

Bump is right, you are probably too impatient to be selling on eBay.. You need to give the buyer more than 3 days to contact, as not everyone is on the computer all day, and you didn't even give them that before sending them another invoice..

As for the 0 feedback.. Buyers can only have positive feedback so the buyers amount of feedback is irrelevant.. All new buyers start with 0 feedback, it doesn't mean that they are trying to rip you off.. It's the sellers with 0 feedback selling high priced items you need to worry about... You haven't actually lost any money apart from your listing fees and FVF's which you can probably get back if the buyer doesn't end up paying and you file a NPB report, which will also see them getting a strike agains their name..

Seriously, you're making mountains out of molehills

[3003132]

I buy something, I pay straight away... I win an auction I pay for it within 24hours, this is how it should be no if's no but's, but hey this is Ebay.......

[curraone]

two years old

[pennyforum14]

You do realise this thread is over two years old?????