This week I sold to one eBay I.D. buyer (with 3 feedbacks and in Florida) and this morning the USPS Priority signature requested tracking shows it was delivered. Almost immediately I received a message via eBay's message system from a totally different eBay I.D. (with 1 feedback) that there may be a problem with the item. I immediately emailed (via eBay's system) the original buyer and ask that he verify that he sent the message and to email me with the original I.D.
Question: Should I answer the message from the unknown eBay I.D.?
