Some buyers are absolute grubs.

cq_tech
Community Member

What is it with some buyers lately? It's reached the stage where I'd sooner they didn't leave me any feedback at all because you just never know what to expect any more. I received feedback today from a buyer whose item was posted the very same day it was ordered, and there was absolutely no communication between us either, yet my DSRs for Postage Time and Communications which were both sitting on 5.0 have now dropped to 4.9, and I'm pretty bloody angry about it.

 

I even make a point these days of letting the buyer know in my feedback to them exactly when I post their items, and he bought it on the morning of Tuesday, October 21, and as I stated in my feedback to him, it was posted on 21/10 as well. So what sort of mongrel would he be to then score me low on my postage DSRs? Same with Comms. In fact, I thought if there was no communication between parties, it was an automatic 5, but clearly that's not so because he hit those as well.

 

I really feel like leaving a follow-up to my original feedback, as well as a reply to his feedback, asking him why he'd do such a nasty thing, and naming him so that other sellers can decide whether or not to block him. Fortunately there were no defects recorded, but would it be worth contacting eBay and requesting them to change my DSRs back to 5 on the basis that I provided same-day postage and no communication, yet he marked both of them low regardless?

 

This has left a really nasty taste in my mouth and as I said in my opening paragraph, I'd sooner not receive any feedback at all because I simply don't trust my buyers any more. Maybe the time has come to pull the plug and find something a bit more enjoyable to do, as eBay has really gone downhill and there's simply no pleasure in selling here any more.

Message 1 of 38
Latest reply
37 REPLIES 37

Some buyers are absolute grubs.

Well I received a reply from ebay regarding my query about whether or not it was possible to have improperly scored DSRs revised, and it appears that they've set it up so we simply can't win. The following is part of the SR's comprehensive reply, in which he also suggests that I limit those buyers who have a record of leaving bad feedback or DSRs (like how can I possibly know that before they've already hit BIN?). Sheesh!

 

Thank you for contacting eBay about the inaccurate ratings that your buyer left for your transaction. I understand how this has worried you, seeing how you have kept your account in excellent status.

 

William, I agree that you don't deserve the ratings.  Please understand that it is the buyer's prerogative to leave detailed seller ratings and that the only time that a rating can be revised is when the buyer left a negative feedback and agrees to have the feedback revised.  The buyer will then need to revise the feedback and the detailed seller ratings all together at once within ten days from receipt of the request.  When a buyer left positive feedback, the ratings cannot be revised since a positive feedback cannot be revised as well.

Don't worry since your detailed seller ratings will only reflect your last 12 months ratings received. Ratings older than 12 months will not impact your detailed seller ratings which may still become 100%.

And therein lies the main problem. If it had been a neg, I could have negotiated a revision, but because it was positive feedback, the DSRs can't be revised at all. There's something inherenttly comical about that if you ask me. And then he has the gall to tell me "not to worry because they'll drop off after 12 months". FGS, at my age I could be dead in another 12 months! Why do I feel like I have a starring role in some absurd farce or a comedy of errors? I suppose you have to laugh, don't you? Smiley LOL

Message 31 of 38
Latest reply

Some buyers are absolute grubs.


@digital*ghost wrote:

Reading your post, I feel a strong urge to go play Mad Libs. Smiley LOL Smiley Tongue (It's all the bleeps - although the bleeping words are kinda intuitive, the later at night it is, the more creative my intuition gets....but I digress).

 

Just to clarify - neither the communication nor postage cost DSR can result in a defect, no matter how low it is scored, so on those two fronts, sellers can relax a little. 

 

 


LOL I admit I did read my post back and noticed all the bleeps & realized the longer the day had worn on the more bleeps I was leaving behind me in some posts (me tired & cranky much?? **bleep** no).  It occurred to me if they were to keep increasing at this rate I might soon be best advised to change my ID to the '**bleep**ing **bleep** **bleep**er'. At least my posts would soon become simpler and less long-winded, I could just post **bleep**, **bleep**, & **bleep** to that **bleep** too, bye. 

 

I'm not too sure what the Mad Libs is, but I suspect it's like a game I played of my own creation once a few years back on a pretty big US based firearms forum I joined briefly (I was at the time dealing in antique flintlock/percussion black powder pistols, so it was a good research source).  I had found it amusing how the gents on their talked about their guns with more fondness & passion than they would if discussing their wives/girlfriends. So I wanted to try a little experiment so I spent a day copying out an entire thread with each & every post, copied word for word except for replaced the various gun names with girls names and italicizing the various actions they took with their guns (girls), along with key words associated with how their guns (girls) felt and behaved & the assorted trades and swaps they made with their guns (girls). I then posted the entire thing in a new thread in the same chronological order as the original one. 

 

Those that read it posted in hysteric laughter at it (including a few that were posters in the original thread). It lasted about an hour before a mod saw it and immediately binned it & sent me a very strongly worded PM. I tried objecting on the grounds it didn't have a single expletive in it, and apart from switching gun names with female names it was word for word identical to the original thread & posts, albeit with a few key words emphasized... no joy though, it was staying binned.

 

Truth be told, despite no expletives & technically no pornograhy, I must admit it was one of the most obscene pieces of prose I've ever read, or rather 'edited'. Those yanks sure do love their guns, and as I found, some of them don't have much of a sense of humour when it comes to an Aussie poking fun at them about it. It was then that I stopped & considered that equation: cranky humorlous zealots with lots of guns and a new found & intense dislike of me, needless to say I made a very hasty & permanent retreat from that forum. Smiley Wink

 

 

 

 


@digital*ghost wrote:

 

Just to clarify - neither the communication nor postage cost DSR can result in a defect, no matter how low it is scored, so on those two fronts, sellers can relax a little. 

 

 


 

 

Oops me, I forgot about the comms not being defected, I'm pretty sure it was earlier in this thread too that I saw that mentioned by you or by another poster (I'm too tired to go back & check). Bugger, there goes a perfectly good rant. 

 

 

Message 32 of 38
Latest reply

Some buyers are absolute grubs.

DG is of course quite right; neither Communication nor Shipping Cost can be defected, but Shipping Time most certainly can if the buyer scores you a 1, and even worse, Item Description will be defected for a score of 3, even though the buyer's information pop-up tells them that the seller will only score a defect if they're given a DSR of 1 or 2. I'm pretty disgusted with eBay for having done that, too.

I copped a defect for precisely that reason; the buyer scored me a 3, probably thinking that I'd be OK because it wasn't a 1 or 2, but I still scored a defect regardless. Worst of all though, I had provided around 8 images of the item (a set top box) which had essentially never been used and it even still had on its protective plastic coating, yet for reasons which to this day I will never understand, he saw fit to give me a 3.

I think that was when I finally came to the conclusion that eBay were doing their level best to rid the site of small or low volume sellers, by intentionally trying to get them defected to the degree that they could be shut down and booted off the site. They couldn't have made it more obvious if they'd taken out a full-page ad in the Sydney Morning Herald, and I think it's very important that buyers be educated about this, and the damage that low DSRs can do to a seller.
Message 33 of 38
Latest reply

Some buyers are absolute grubs.


@cq_tech wrote:

Well I received a reply from ebay regarding my query about whether or not it was possible to have improperly scored DSRs revised, and it appears that they've set it up so we simply can't win. The following is part of the SR's comprehensive reply, in which he also suggests that I limit those buyers who have a record of leaving bad feedback or DSRs (like how can I possibly know that before they've already hit BIN?). Sheesh!

 

Thank you for contacting eBay William, 

 

Tough luck, it sucks to be you


Don't worry though, there's a light at the end of the tunnel, all you have to do is get there before our huge & defective ebay dsr freight train runs your slow **bleep** down... so good luck with that. 

And therein lies the main problem. If it had been a neg, I could have negotiated a revision, but because it was positive feedback, the DSRs can't be revised at all. There's something inherenttly comical about that if you ask me. And then he has the gall to tell me "not to worry because they'll drop off after 12 months". FGS, at my age I could be dead in another 12 months! Why do I feel like I have a starring role in some absurd farce or a comedy of errors? I suppose you have to laugh, don't you? Smiley LOL


cq I'm getting tired, so did I read that ^^^ right?

Message 34 of 38
Latest reply

Some buyers are absolute grubs.


@cq_tech wrote:

Well I received a reply from ebay regarding my query about whether or not it was possible to have improperly scored DSRs revised, and it appears that they've set it up so we simply can't win. The following is part of the SR's comprehensive reply, in which he also suggests that I limit those buyers who have a record of leaving bad feedback or DSRs (like how can I possibly know that before they've already hit BIN?). Sheesh!

 

Thank you for contacting eBay about the inaccurate ratings that your buyer left for your transaction. I understand how this has worried you, seeing how you have kept your account in excellent status.

 

William, I agree that you don't deserve the ratings.  Please understand that it is the buyer's prerogative to leave detailed seller ratings and that the only time that a rating can be revised is when the buyer left a negative feedback and agrees to have the feedback revised.  The buyer will then need to revise the feedback and the detailed seller ratings all together at once within ten days from receipt of the request.  When a buyer left positive feedback, the ratings cannot be revised since a positive feedback cannot be revised as well.

Don't worry since your detailed seller ratings will only reflect your last 12 months ratings received. Ratings older than 12 months will not impact your detailed seller ratings which may still become 100%.

And therein lies the main problem. If it had been a neg, I could have negotiated a revision, but because it was positive feedback, the DSRs can't be revised at all. There's something inherenttly comical about that if you ask me. And then he has the gall to tell me "not to worry because they'll drop off after 12 months". FGS, at my age I could be dead in another 12 months! Why do I feel like I have a starring role in some absurd farce or a comedy of errors? I suppose you have to laugh, don't you? Smiley LOL



Ha ha! I too have gotten the same message, I am sure other sellers have too! Except where they mention a name, it really is starting to make me think!!! Maybe Ebay don't read messages and use bots to scan messages for certain words and when a certain amount of the right words or phase return in search results they automatically send you an according response. Ok maybe I am overthinking this.... It is however possible! Smiley Indifferent

 

I think I have done more than enough programming and coding tonight time for me to get some sleep and stop thinking liking a computer geek.

Message 35 of 38
Latest reply

Some buyers are absolute grubs.

LOL! You paraphrased somewhat, but yes, you essentially got the gist of what they were really saying. Smiley LOL
Message 36 of 38
Latest reply

Some buyers are absolute grubs.

Totally agree. If that wasn't a stock boilerplate reply, I'll eat my keyboard (and as I told somebody the other night, I don't intend doing any keyboard-eating any time in the foreseeable future). Smiley LOL
Message 37 of 38
Latest reply

Some buyers are absolute grubs.


@modestbods wrote:

 

I'm not too sure what the Mad Libs is, but I suspect it's like a game I played of my own creation once a few years back on a pretty big US based firearms forum I joined briefly 

 

 


Yes, and - in general - the results are the same ๐Ÿ˜„ (Mad Libs is a word game that provides the shell of a story, with blank spaces and prompts for particular words, eg nouns, adjectives etc) The players who choose the words don't have any context, and it is rare, even for adults, not to choose words that result in stories which would make Beavis and Butthead giggle for hours, or worthy of a Penthouse letter. Smiley LOL

 

 

(โ€ข_โ€ข)

Sounds like a shame the mods of the other forum

 

( โ€ข_โ€ข)>โŒโ–ก-โ–ก

didn't agree with the right to **bleep** and share charms...

 

(โŒโ–ก_โ–ก)

YEAHHHH!!

 

 

 

bad joke

 

 

 

Message 38 of 38
Latest reply